Senior Program Manager

Key Responsibilities:

Program & Project Management

• Manage

  end-to-end delivery

  of critical engineering programs and projects from initiation through closure.
• Develop and maintain detailed

  project plans, schedules, and execution frameworks

  , ensuring alignment across teams.
• Drive

  cross-functional collaboration

  between engineering, SRE, QA, platform, and product teams to achieve delivery milestones.
• Provide

  clear and consistent status updates

  across multiple communication channels and organizational levels.
• Identify, analyze, and mitigate

  risks, issues, and dependencies

  ; lead technical task forces to resolve blockers efficiently.
• Track

  program KPIs and success metrics

  , ensuring measurable outcomes and continuous performance improvement.
• Balance

  cost, quality, and delivery

  priorities while maintaining alignment with business objectives.

Stakeholder Communication & Coordination

• Serve as a

  trusted partner

  for engineering leadership, product management, and support teams.
• Facilitate

  effective inter-team coordination

  to ensure clarity of priorities and timely execution.
• Translate complex technical concepts into

  clear, actionable communication

  for diverse stakeholders.

Process Improvement & Governance

• Act as a

  champion of program management best practices

  , ensuring standardized methodologies across engineering.
• Continuously evaluate and refine

  project management processes

  , tools, and reporting mechanisms.
• Drive a

  culture of collaboration, transparency, and accountability

  within engineering programs.
• Surface insights and recommendations to improve the PMO's efficiency and project delivery outcomes.