Senior Professional Services Resident Consultant

1 - 6 years

10 - 15 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Zscaler

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

impact in your role matters more than title

We value high-impact, high-accountability with a sense of urgency where you re enabled to do your best work and embrace your potential. If you re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth.

Were looking for an experienced Senior Professional Service Resident Consultant to join our Professional Services team. You will be managing the APJ / EMEA customers. Reporting to the Senior Manager Professional Services, youll be responsible for:


  • Serving as a dedicated resource for strategic customers over extended durations (6 months, 1 year, or more).

  • Being a customers Go-To resource for all matters related to their ZS deployment.

  • Collaborating with sales, external partners, and customer teams to provide consultancy and deployment services.

  • Assisting in the timely and successful deployment of Zero Trust solutions.

  • Managing multiple customer accounts if required by demand for Residency Services.

What Were Looking for (Minimum Qualifications)


  • 8+ years experience for this role in similar positions (Professional service consultant, Network/Security specialist, Technical Account Manager, Support/Escalation Engineer or a SOC Engineer).

  • Experience with Zscaler solutions - ZIA, ZPA.

  • Knowledge authentication systems such as SAML, LDAP, Active Directory along with experience in network security and field roles

What Will Make You Stand Out (Preferred Qualifications)


  • Knowledge of solutions built on Microsoft Azure, Amazon Web Services and other leading cloud platforms

  • Knowledge of Hypervisors: VMware, Hyper-V, and KVM


#LI-VV3

#LI-Hybrid

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:



  • Various health plans

  • Time off plans for vacation and sick time

  • Parental leave options

  • Retirement options

  • Education reimbursement

  • In-office perks, and more!


Learn more about Zscaler s Future of Work strategy, hybrid working model, and benefits here .


By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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