Senior Product Designer

Overview

By joining Microsoft's Business & Industry Copilot (BIC) team, you will play a pivotal role in envisioning, designing, and developing AI Agentic experiencesone of the most highlyanticipatedCopilot capabilities. You will also contribute to building enterprise experiences on Dynamics 365, driving a transformative revolution in sales, service, and support enterprise applications.

As a Senior Product Designer ICon the Customer Experience team,you will craft user-centered, innovative design solutions that enhance both the emotional and functional aspects of enterprise products. This role focuses on delivering seamless end-to-endAI Agentic userexperiences while balancing technical and businessobjectives. You will collaborate across teams to define, develop, and refine product features, communicate compelling product narratives, and mentor product designers to deliver exceptional design outcomes.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employeeswe come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications (RQs)

• Bachelor's degree in industrial design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND10+post degree full-timeyears experienceworking in product or service design
• ORmaster's degree in industrial design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND8+year'spost degree full timeexperienceworking in product or service design
• OR equivalent experience (e.g.,demonstratedexperience working in product or service design or using design thinking to solve problems)

Ability to meet Microsoft, customer and/or government security screeningrequirements arerequiredfor this role. Theserequirements include, but are not limited to the following specialized security screenings:Microsoft CloudBackground Check: This position will berequiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Responsibilities

• Design Leadership

  :Provides guidance to the team of product designers. Ensures full understanding of the original design and vision, and links toestablishedproblem and/or goal. Influences those outside of design.

• Experience Vision

  :Envision the future AI vision of the product, aligned with user needs, businessobjectives, and technical requirements, to ensure a seamless and engaging user experience.

• UX Storytelling:

  Leverage storytelling to convey the design vision and user journey, transforming complex ideas into compelling narratives that inspire stakeholders, align teams, and evoke empathy for user needs.

• Cross-Functional Collaboration

  : Collaborate with researchers, product managers, engineers, business, and other stakeholders to align on UX goals, ensure implementation feasibility, and refine designs based on feedback.

• DesignSystem Advocacy

  :Champion the adoption of design systems tomaintainconsistency, cohesion, and alignment across products. Helps others in using the system effectively while driving advocacy for its adoption.

• Mentorship:

  Guide andmentorthe design team, fostering skill development,aligningdesign goals, and driving the team toward high-quality outcomes.

• Effective Communication

  :Proactively communicates with leaders and stakeholders, adapting the narrative to different audiences, while fostering collaboration among teams to ensure alignment and clarity for impactful design outcomes.