Senior Product Associate

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development and maintains Jira hygiene
• Creates data mapping to understand impact of values and assure key info is included in service data transfer and key documents
• Assists with onboarding new services to data stores and track operational health to identify opportunities for improvement
• Consistently outlines and execute continuous improvement across the Account Opening environment
• Defines acceptance test criteria in JIRA and define the automated test using BDD or TDD approach
• Creates test data for automated test execution
• Creates diagrams Class diagram, Sequence Diagram and Flow/Activity Diagram in Confluence, VISIO or similar tools

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Experience using Agile and JIRA toolkit for product delivery
• Demonstrated ability to convey technically complex ideas in business language

Preferred qualifications, capabilities, and skills