Senior Process Executive -Walkin 18th July

1 - 5 years

0 - 2 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Handle international chat process, email support, and chat process with excellent communication skills.
  • Provide customer service through various channels such as GIS mapping, Google maps, and chat processing.
  • Execute email processes efficiently to resolve customer queries promptly.
  • Offer chat support to customers via multiple platforms (e.g., WhatsApp).
  • Utilize strong problem-solving skills to address complex issues effectively.

Desired Candidate Profile

  • 1-5 years of experience in BPO/Call Centre environment or related field.
  • Excellent written and verbal communication skills for effective interaction with clients worldwide.
  • Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.

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Cognizant

IT Services and IT Consulting

Teaneck New Jersey

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