Senior Process Executive - B&L

2 - 4 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are seeking a dedicated Senior Process Executive for our B&L team with 2 to 4 years of experience. The ideal candidate will have strong technical skills in MS Excel and preferably domain experience in Frclsr Claim File&srv(MortgLn) and Default Report&Analytic-MortLn. This is a night shift role based in our office with no travel required.

Responsibilities

Senior Process associate is expected to meet or exceed the set agreed target both during the training period and in the period following training.The productivity targets will be revised based on the tenure and any such changes will be made known to the associate.QualityProcess associate is expected to meet and exceed the minimum quality benchmark according to the guidelines specified.The quality targets will be revised based on the tenure and any such changes will be made known to the associate.Process associate is expected to be open and receptive to feedback and should view the feedback mechanism as a tool for constant self improvement and process development.

Essential Functions

Basic knowledge of Mortgage industry and ability to recognize various mortgage documents (example Deed Appraisal Invoices Payoff letters etc)File claims for reimbursement of expenses.Reconcile claim proceeds.File supplemental claims as needed.Ensure data accuracy.Ability to review and gauge any red flags in the document and information provided in client system.

Perform Other Related Duties As Required And Assigned.

Qualification (Process Associate)Graduate in any discipline2 to 4 year of Experience in BPO Transaction Data Processing background.Qualification (Sr. Process Associate)Graduate in any discipline2 Plus year of experience in Mortgage BPO Transaction Data Processing background.Skill SetsGood analytical skills research knowledge and decision making.Knowledge of MS office (Excel)Good written and spoken communication skills.Ability to work in shifts (preferably night)Willing to work 6 days a week.

Certifications Required

Certification in Advanced Excel or Data Analysis is preferred.

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Cognizant

IT Services and IT Consulting

Teaneck New Jersey

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