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Senior Process Definition Manager

Senior Process Definition Manager

UST

14 - 18 years

0 Lacs

chennai tamil nadu

Posted:3 days ago| Platform: Shine logo

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Skills Required

process management project management risk management team leadership stakeholder communication tools proficiency certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Senior Process Definition Manager, you will be responsible for managing a single or portfolio of projects in deliverables-based or outcome-based models. Your primary goal will be to ensure the successful execution of projects by delivering agreed scope within set timelines and cost. You will anticipate risks, manage resources, build high-performance teams, and maintain customer satisfaction while adhering to quality standards. Key Responsibilities: - Conduct requirement analysis, elicitation, scope control, and prioritization based on customer needs. - Drive the creation of common standards such as design documents, traceability matrices, and solution artifacts. - Partner with customers to define their requirements and manage expectations through deliverables like wireframes, prototypes, and MVPs. - Consolidate solution-level estimates and validate them from a technical standpoint. - Conduct resource planning at a project level based on project requirements and resource constraints. - Evaluate risks and impact changes to estimates and resource loading. - Identify and plan activities to meet project acceptance criteria. - Manage multiple small/medium-sized projects, ensuring timely and on-budget delivery. - Anticipate schedule delays and dependencies, identifying strategies to fast-track the project schedule. - Proactively identify dependencies that might impact KPIs and manage them. - Track and escalate project risks/issues, documenting them and communicating to all relevant stakeholders. - Define and agree on the test approach, support integration testing, and mentor the team during test execution. - Prioritize defects based on criticality, conduct triage meetings, and implement corrective actions. - Ensure process compliance and provide necessary information during configuration audits. - Define the right tooling strategy for the project and ensure process compliance. - Analyze profitability, carry out basic deal pricing, and apply project principles to improve margins. - Define pricing models for medium-complex projects and manage estimations for complex pricing models. - Present proposed solutions to customers, defining the solution benefits and road map. - Review proposals for completeness and carve out simple solutions/POCs to build confidence. - Actively participate in PM forums, share best practices, and implement learnings to improve productivity and quality. - Adopt reusable methodologies and concepts from other projects. Qualification Required: - Strong experience in managing end-to-end processes, defining processes, improving workflows, and ensuring compliance with industry standards (e.g., ISO, CMMI). - Proven expertise in managing medium to large-scale projects, ensuring deliverables are met within the specified timelines, budgets, and quality expectations. - Ability to identify, assess, and mitigate risks proactively. - Experience in building, leading, and mentoring high-performing teams. - Effective communication and collaboration with internal and external stakeholders. - Proficiency in JIRA, Confluence, Azure DevOps (ADO), QMS platforms. - Certifications such as PMP, PRINCE2, or Agile certifications (e.g., CSM, SAFe) are preferred. (Note: No additional details of the company were mentioned in the provided job description),

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Senior Process Definition Manager