17 Tools Proficiency Jobs

Team Lead - Customer Support (Voylla). Profile Overview As the Customer Support Team Lead at Voylla, you'll guide a dynamic team of support representatives to ensure exceptional service across phone, email, chat, and social channels. You'll oversee team performance, handle escalations, and streamline the returns/exchanges process, all while upholding brand values and delighting customers. Key Responsibilities Team Leadership & Supervision Lead, coach & mentor a team of customer support agents. Set clear KPIs and motivate the team to consistently exceed performance targets. Performance Monitoring Track and analyze metrics-such as CSAT, response time, resolution rate-and deliver actionable ins...

As a Civil Engineer at AQUADES STRUCTURAL CONSULTANTS PRIVATE LIMITED, your role will involve designing civil engineering projects, planning and executing designs for construction infrastructure, and ensuring successful project outcomes through tasks related to stormwater management and site analysis. You will be based in Wardha and work on-site full-time. Key Responsibilities - Designing civil engineering projects - Planning and executing designs for construction infrastructure - Tasks related to stormwater management - Overall site analysis for successful project outcomes Qualifications - Civil Engineering Design and Civil Engineering skills - Experience in planning and project management ...

Skill required: Contract Services - Contract Negotiations Designation: Delivery Operations Associate Manager Qualifications: Graduate - Diploma in Any Discipline Years of Experience: 7 to 9 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients...

Role Overview: As a Senior Process Definition Manager, you will be responsible for managing a single or portfolio of projects in deliverables-based or outcome-based models. Your primary goal will be to ensure the successful execution of projects by delivering agreed scope within set timelines and cost. You will anticipate risks, manage resources, build high-performance teams, and maintain customer satisfaction while adhering to quality standards. Key Responsibilities: - Conduct requirement analysis, elicitation, scope control, and prioritization based on customer needs. - Drive the creation of common standards such as design documents, traceability matrices, and solution artifacts. - Partner...

As a member of the Sales team at Jainam Broking Limited (JBL) based in Ahmedabad, your role will involve various key responsibilities to ensure client satisfaction and successful financial advisory services. You will be responsible for building and maintaining long-term client relationships, understanding their financial needs, recommending suitable stock market products, and providing market updates and insights. Your duties will include addressing client queries and resolving issues through various communication channels like phone, email, or chat. Additionally, you will assist clients in opening Demat and trading accounts, ensuring a smooth onboarding process for new clients. Identifying ...

As a talented and experienced Web and SEO Content Writer Lead, you will play a crucial role in overseeing content strategy, execution, and optimization for web platforms, ensuring alignment with SEO best practices. Your primary responsibility will involve creating high-quality written content that enhances user experience and drives organic traffic to the website. Effective communication, leadership, and strong SEO skills are essential for excelling in this role. You will lead the development and execution of content strategies for websites, ensuring they are in line with SEO objectives and business goals. Your role will also involve producing high-quality, SEO-optimized content for various ...

The primary responsibility of this role is to effectively manage incidents, changes, and problems to ensure minimal impact on business operations. This includes promptly resolving incidents, prioritizing and tracking them until resolution is achieved. Additionally, overseeing the change management process to assess risks, document changes, and communicate them to stakeholders is crucial for smooth implementation. Identifying recurring incidents and analyzing root causes to develop preventive solutions is a key aspect of problem management. Collaborating with IT teams, vendors, and stakeholders is essential for effective service delivery and continuous improvement. Generating reports on incid...

As the Business Analyst CRM at our organization, you will report to the Global Head of Strategic Project and Transformation and play a crucial role in bridging the gap between business stakeholders and the technical implementation team. Your main responsibilities will include driving requirements gathering, process mapping, and solution definition for our Zoho CRM platform. By analyzing current workflows, identifying gaps and pain points, and translating them into functional specifications and user stories, you will ensure that CRM enhancements result in measurable improvements in efficiency, data quality, and end-user adoption. You will collaborate closely with the CRM Team in Noida and wit...

You will be responsible for managing the end-to-end project lifecycle in the banking applications domain, ensuring timely delivery and alignment with project goals. As a Project Manager, you will lead cross-functional teams in a techno-functional capacity, facilitating communication between business and technical stakeholders. Your role will involve close collaboration with clients, business analysts, developers, testers, and senior stakeholders to ensure smooth project execution and timely delivery. One of your key tasks will be to develop detailed project plans, monitor progress, and ensure adherence to scope, schedule, and budget. You will need to proactively manage project risks, issues,...

As a Product Manager at VectorStack, a technology solutions provider specializing in digital transformation and business performance enhancement, you will be responsible for defining and owning the product vision, strategy, and roadmap for logistics-focused products. Collaborating with cross-functional teams, including engineering, operations, sales, and design, you will drive the delivery of product features that meet customer needs and business objectives. Your role will involve conducting market research, competitive analysis, and gathering customer insights to shape product direction. You will translate business requirements into detailed product specifications and user stories, prioriti...

The Marketing Communications Specialist plays a pivotal role in executing webinars, virtual events, and press releases as part of global B2B marketing initiatives. Your primary responsibility will include planning, promoting, and managing webinars and virtual events to support product launches, lead generation, and brand engagement. You will also be tasked with drafting and distributing press releases, media kits, and official communications for new initiatives, partnerships, and updates. Collaboration with subject matter experts, product teams, and speakers to curate event content and delivery will be essential. Additionally, you will create and manage event promotion campaigns through emai...

As a Client Services Executive at our Wedding Planning company, your main responsibility will be to ensure the satisfaction of our customers and maintain strong business relationships with clients. This role requires you to engage in regular communication with clients, address their needs and concerns effectively, and collaborate closely with internal teams to provide solutions. Additionally, you will be in charge of keeping detailed records, offering analytical insights to enhance service delivery, and contributing to the overall success of our business. This is a full-time hybrid position based in New Delhi, with the flexibility of remote work options. To excel in this role, you should pos...

As a Manager - Application Engineering & Marketing at CCR in India, you will be responsible for leading and driving application engineering and marketing initiatives. Your role will require a strong technical background in refrigeration solutions and proven experience in strategic marketing and customer engagement. In the domain of Application Engineering, you will design and customize solutions tailored to meet customer-specific requirements. Collaboration with sales and project teams will be crucial to evaluate technical feasibility and develop tailored solutions. Furthermore, you will be tasked with developing and reviewing technical proposals to ensure compliance with industry standards ...

The Research Assistant position is a full-time on-site role located in Kodarma. As a Research Assistant, you will be responsible for conducting research, performing laboratory tasks, analyzing data, and developing and maintaining research databases. Your key duties will include collaborating with faculty and team members, preparing reports, and presenting findings. It is essential to ensure accuracy and reliability in all research activities. To excel in this role, you should possess strong analytical skills and proficiency in data analysis. You must be proficient in conducting research and have excellent laboratory skills. Additionally, excellent written and verbal communication skills are ...

Boeing India Engineering has an immediate opening for an Experienced Electronics Parts & CAD Management Engineer to contribute to airworthy hardware design and development across a variety of aerospace programs. This role offers a unique opportunity to work on complex technical challenges in Electronics, leading the analysis of business and system requirements in close coordination with various Boeing verticals. Position Responsibilities: The successful candidate will be a hands-on technical leader, providing expertise in parts selection, management, creation, and quality control. Key responsibilities include: ECAD Library Management: Create and Quality Check (QC) standard land patterns and ...

Position : Digital Performance Executive Department : Marketing & Communications Location : Vidyashilp University, Bengaluru Experience : 13 years (post undergraduate degree) Employment Type : Full-time About Vidyashilp University Vidyashilp University is a forward-thinking institution rooted in academic excellence and innovative practices. We are committed to nurturing talent, shaping ideas, and driving purposeful change across disciplines. Our marketing and outreach efforts aim to connect meaningfully with students, educators, and communities. Role Overview We are seeking a dynamic Digital Performance Executive who doesn’t just chase metrics but strives to find data-driven moments that con...

Role & responsibilities Develop and implement effective SEO strategies aligned with business goals. Optimize website pages for on-page and technical SEO best practices. Conduct keyword research relevant to immigration services and target markets. Collaborate with content teams to produce SEO-friendly and high-converting content. Monitor and analyze SEO performance using tools like Google Analytics and Search Console. Manage link-building strategies to increase domain authority and referral traffic. Conduct regular SEO audits and ensure technical issues are identified and resolved. Optimize local and international SEO for better regional and global visibility. Analyze competitors to identify ...