Senior Process Associate

About the Role

1. Project Review and Analysis:

• Follows and complies with current Agency and Investor project guidelines to ensure standards are met for mortgages sold and delivered, secured by units within Condominium Projects for various investors; Fannie Mae, Freddie Mac, FHA, VA, and various Jumbo investors, as well as Co-op Projects for Fannie Mae and Freddie Mac.
• Detailed review of condominium; questionnaires, financials, insurance, recorded legal documents, as well as review of litigation, ground leases, affordable housing, resale deed restrictions, and private transfer fees.
• Analyze and approve condominium projects per loan program parameters, such as Limited Review, Full Review of Established, New Construction for conventional, FHA, and VA reviews.
• Communicate with clients regarding ineligible or declined projects, providing clear reasoning and guidance.

1. Compliance and Guidelines:

• Stay current with relevant guidelines, updates, and industry best practices.
• Ensure every project review meets required standards and risk management protocols.

1. Training and Support:

• Mentor and train junior team members on compliance requirements, document review, and risk analysis.
• Provide subject matter expertise to internal teams and support client-facing communications as needed.

Desired Skills & Competencies

• Advanced knowledge of condominium project standards for FHA (SUA & DELRAP), Conventional, and Jumbo investor programs.
• Strong ability to analyze complex condominium documents (CC&Rs, public offering statements, reserve studies, insurance, and plans).
• Proficiency with Encompass or other paperless mortgage loan origination systems.
• High proficiency in online research and digital tools for data extraction and organization.
• Highly organized with strong attention to detail; capable of managing complex workflows and meeting SLA requirements.
• Excellent written and spoken English, with a neutral/US-friendly accent for client communication.
• Confident in liaising with government agencies, real estate professionals, and stakeholders on compliance matters.
• Strong teamwork, interpersonal skills, and professional communication abilities
• Ability to work independently while handling multiple tasks simultaneously.

Required Qualifications

• Minimum 2 years of experience in US mortgage underwriting, risk management, or real estate compliance.
• Bachelors degree in any discipline (non-technical background preferred).
• Expertise in reviewing borrower income, asset, and appraisal review.
• Experience in title research, tax/permit record review, or related compliance areas.
• Proven ability to manage high-volume, detail-oriented operations in the US real estate domain.

Mandatory Requirements

• Comfortable working night shifts; not pursuing active education.