Posted:16 hours ago|
Platform:
On-site
Full Time
3.VNA / SVAR
Fluent in English (spoken and written)
1+ year of experience in a customer support or call center environment, preferably in an international setting.
Strong communication and interpersonal skills.
Ability to work flexible hours, including evenings, weekends, and holidays if required.
Tech-savvy with the ability to quickly learn new tools and systems.
Empathetic, patient, and solution-oriented.
Provide outstanding support to international customers via phone.
Handle inquiries related to product information, orders, billing, technical issues, and troubleshooting.
Collaborate with internal departments (e.g., Tech, Sales, Operations) to resolve complex customer issues.
Document interactions clearly and accurately in our CRM system.
Identify trends in customer feedback and escalate recurring issues.
Maintain a high level of product knowledge to ensure accurate support.
Uphold company values and brand voice in every customer interaction.
Submit your resume on zebin.akhtar@aksfintechpvtltd.com
For more information Contact Details,
HR Zebin : 8983631981
ATUL KADAM'S FINTECH PRIVATE LIMITED
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