Senior Operations Manager technical

Cushman & Wakefield

10 - 12 years

12 - 14 Lacs

Chennai

Posted:3 weeks ago| Platform:

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Skills Required

Technical Operations Teamwork Orientation Financial Management Technical Proficiency

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Support business needs as per the Scope of Works (SOW) and support operations for IFM / Asset services to multiple client sites
Client relationship, Service partners management, Team management, and coordination with the C&W site team
To deliver quality, prompt, and courteous Management services in support of customers business needs in a safe working environment. • Drives comprehensive plans on facilities operations, Establishing and ensuring the service standards. • Establish Operational procedures and roll out the same for sites. Ensure smooth operations of all Mechanical, Electrical, Plumbing installations, and civil works about the facility. Highlight any issues/challenges to the Client and take support for necessary remedial actions. • Management of Housekeeping services, Pest Control, Indoor plants, Security services, food vendors, AMCs, M & E vendors, and other 3rd party vendors engaged through the client. • Coordinate with vendors/clients and ensure smooth operations, regular reviews with the vendors and clients. • Supervision large teams consisting of members at different levels and functions, and coordinate training for site staffs. • Controlling costs wherever possible, scrutiny of expenses, budget vs actual tracking, bills process, etc. • Regularly communicate with staffs at all levels in all departments and ensure facility requests are addressed on time. • Coordination of Internal and External audits related to Facilities, ensuring proper compliance. • Coordination for employee engagement activities etc, to enhance employee experience. • Regular inspection/walkthrough of the facility for ensuring all the observations are addressed and take corrective actions accordingly. • Apply and follow the contractual obligations, policies, and procedures. • Energy Consumption tracking, optimization initiatives implementation. • Preparing Monthly / Quarterly management reports and submitting them to the Client. • Prepare and implement SOPs, procedures at the site for all activities. • On-time Invoicing & payment collection from clients. Ensure vendor payments and site staffs salaries are processed on time. • Timely management reporting with respective stakeholders and city lead. • Ensure to implement best practices/innovations constantly.
KEY COMPETENCIES
1. Communication Proficiency (oral and written) 2. Technical Proficiency 3. Problem Solving/Analysis 4. Leadership 5. Teamwork Orientation 6. Relationship Management 7. Financial Management

IMPORTANT ELIGIBILITY

Degree (BE / B. Tech) in Electrical Engineering
More than 15 years of experience in managing multiple IFM / Property sites.

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