Senior Operations Executive- ads collection

1 - 3 years

Bengaluru

Posted:7 months ago

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Job Description

Role Overview

Flipkart Ads is one of the fastest-growing digital advertising platforms in India, offering end-to-end commerce advertising solutions that help brands engage with high-intent customers. The Senior Operations Executive Ads Collection will be responsible for managing end-to-end billing, collections, and client servicing for advertising campaigns, ensuring timely revenue realization and seamless coordination with internal and external stakeholders.

Key Responsibilities

  • Manage end-to-end

    billing, invoicing, collections, and audit support

    for advertising campaigns
  • Maintain accurate

    accounts receivable (AR)

    records, balance reports, and aging reports
  • Monitor accounts to identify

    overdue payments

    and follow up with partners for timely collections
  • Handle

    client and partner queries

    related to billing, documentation updates, proof of execution, delivery reports, and credit notes
  • Process

    payments, refunds, and manual billing adjustments

    in coordination with relevant stakeholders
  • Resolve

    billing discrepancies, customer credit issues

    , and reconciliation gaps
  • Maintain accurate

    MIS and collection activity reports

    using Excel / Google Sheets
  • Coordinate with internal teams including sales, finance, media, and audit teams
  • Ensure compliance with

    billing procedures, audit requirements, and collection policies

  • Work in a fast-paced environment with

    targets and timelines

Education & Experience

  • Graduate in any discipline
  • Minimum

    1+ years of experience

    in billing, invoicing, collections, or accounts receivable
  • Experience in

    media, advertising, e-commerce, or digital platforms

    is preferred

Skills & Competencies

  • Strong understanding of

    billing procedures, collections, and audits

  • Good knowledge of

    accounts receivable and reconciliation processes

  • Strong

    client servicing and stakeholder management

    skills
  • Proficiency in

    MS Excel / Google Sheets

    and basic reporting tools
  • Good analytical, problem-solving, and negotiation skills
  • Ability to work under pressure in a

    fast-paced, target-driven environment

  • Flexible to work across shifts as per business needs

Skills Required

billing collections cash applications invoicing erp order to cash invoice billing accounts receivable ar billing dispute management

Work Mode

Work from Office

Job Type

Full Time

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