Senior Officer: Investor Services

Job Description

Role & responsibilities Updating the shareholders register of the investment funds under administration Collecting the subscription documents and KYC documents of new investors Liaising with the compliance department in connection with the investors acceptance process Liaising with external service providers and stakeholders in connection with the Register and TA activity 5AIFM, depository banks, investors, auditors) Ongoing monitoring of the shareholders register and updating of missing / expired KYC documents of investors Assisting the Account Managers of Fund Services by performing transactions related to investors: subscriptions, capital calls, redemptions, distributions, transfer of shares. Assisting the Account Managers of Fund Services by fulfilling the reporting duties in connection with FATCA and CRS regulations Assisting the Account Managers of Fund Services during the annual audit activity by providing support in relation to TA documents TIME RECORDING Accurately record chargeable time and value of service using Maconomy, ensure effective monitoring of transactions, handle pricing, invoicing and collection of outstanding fees for the portfolio of clients. Monitor own productivity and chargeability on weekly basis and review productivity and performance against targets. to ensure that individual financial targets and client communication KPIs are met. Follow a disciplined approach to submitting timesheets for client work and meet the weekly and monthly time/ chargeability targets Preferred candidate profile Bachelor or Master degree in Finance and Accounting. At least 2 to 3 years of relevant working experience within the funds industry. Strong commercial mindset, takes initiative, positive and proactive, dedicated, focused and revenue and target driven. Excellent organizational, interpersonal and communication skills. Excellent client facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences, and successfully liaise with people at different levels. Excellent English language fluency; additional languages preferred. Strong analytical and problem-solving skills, solution driven, highly organized and detail orientated with good decision making and time management skills. Independent, hands-on and takes accountability to deliver solutions and results. Ability to adapt and work in a smaller, dynamic local team environment; along with being part of a bigger matrix organization. Proven leadership and team player skills, with ambition to excel in the role.