Senior MLOps Engineer

N-iX is a global software development service company that helps businesses across the world develop successful software products. Founded in 2002, N-iX has come a long way, expanding its presence across Europe, the US, and Latin America. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies. 

Our client is a global commerce leader where you can influence how the world buys, sells, and gives. Youll be part of a work culture thats been genuinely committed to diversity and inclusion since its founding over twenty five years ago. Here, you can be yourself, do your
best work along with a team of professionals, and have a meaningful impact on people across the globe. We seek people with drive, ideas, and a passion for helping small businesses succeed to help.

N-iX

Responsibilities:

• Be a member of our AI Platform Team, supporting the next generation AI architecture for various research and engineering teams within the organization.
• Partner with vendors and the infrastructure engineering team for security and service availability.
• Fix production issues with engineering teams, researchers, data scientists, including performance and functional issues.
• Diagnose and solve customer technical problems.
• Participate in training customers and prepare reports on customer issues.
• Be responsible for customer service improvements and recommend product improvements.
• Write support documentation.
• Design and implement zero-downtime to monitor and accomplish a highly available service (99.999%).
• As a support engineer, find opportunities to automate as part of the problem management process, creating automation to avoid issues.
• Define engineering excellence for operational maturity.
• Work together with AI platform developers to provide the CI/CD model to deploy and configure the production system automatically.
• Develop and follow operational standard processes for tools and automation development, including style guides, versioning practices, source control, branching and merging patterns and advising other engineers on development standards.
• Deliver solutions that accelerate the activities, phenomenal engineers would perform through automation, deep domain expertise, and knowledge sharing.

Requirements:

• At least 5 years of experience in designing, building, refactoring and releasing software written in Python.
• Hands-on experience with ML frameworks such as PyTorch, TensorFlow, Triton.
• Ability to handle framework-related issues, version upgrades, and compatibility with data processing / model training environments.
• Debugging and triaging skills.
• Cloud technologies like Kubernetes, Docker and Linux fundamentals.
• Familiar with DevOps practices and continuous testing.
• DevOps pipeline and automations: app deployment/configuration & performance monitoring.
• Test automations, Jenkins CI/CD.
• Excellent communication, presentation, and leadership skills to be able to work and collaborate with partners, customers and engineering teams.
• Well organized and able to manage multiple projects in a fast paced and demanding environment.
• Good oral/reading/writing English ability.

Would be a plus

• Experience with AI/ML model training and inferencing platforms.
• Experience with the LLM fine tuning system.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers