Job
Description
This role leads the delivery and execution of website development projects and program workstreams for an internal marketing team, ensuring strategic alignment between business goals, digital product development, and technical execution across globally distributed teams. The individual will oversee both program and product management within a web development environment, driving best practices, Agile methodologies, and continuous process improvement. This position requires strong leadership in stakeholder engagement, team management, risk mitigation, and delivery governance, ensuring the successful execution of complex website builds, redesigns, and enhancements that support marketing initiatives and business objectives. Lead the overall delivery setup and execution, managing people, financials, and dependencies for assigned programs and projects. Oversee both program and product management, ensuring business alignment with execution. Partner with delivery leads, clients, and stakeholders to implement best practices and methodologies. Manage stakeholder relationships, status reporting, and compliance within the organization and external third parties. Drive continuous improvement through governance processes and retrospectives. Ensure seamless execution of product and program objectives, working across product management, engineering, UX, and business teams. Qualifications A successful candidate must have strong hands-on experience in both program and product management, delivery methodologies, and stakeholder engagement. 10+ years of experience leading full lifecycle delivery of software services projects/programs with globally distributed teams. Expertise in Agile (Scrum, Kanban, SAFe) frameworks and Agile tools (Jira, Confluence, Rally). Proven ability to lead cross-functional teams, including Product, Engineering, and UX. Hands-on experience delivering fixed-time, fixed-price, or SLA-based engagements. Direct client-facing experience (3+ years) in consulting/services, preferably in the US or UK. Strong commercial acumen, including budgeting, pricing models, and P&L management. People leadership experience, managing teams of 10+ directly and 25+ indirectly. Industry expertise in Retail, Financial Services, Energy & Commodities, Travel & Hospitality, Automotive, and Consumer Products is preferred. Senior Technical Delivery Manager (TDM) Responsibilities For technical delivery leadership, this role focuses on managing complex integrations, ensuring technical readiness, and coordinating large-scale implementations. Oversee the delivery and integration of complex technical components across multiple platforms and functions. Define and manage technology dependencies between teams. Develop sequencing for highly complex technical delivery and infrastructure tasks. Lead high-risk technical implementations, diagnosing and resolving technical blockers. Collaborate with Platform/Lab leadership and Product Owners to prioritize infrastructure-led tasks. Ensure risk management, performance governance, and inter-platform coordination. Key Competencies The ideal candidate will possess strong leadership and cross-functional collaboration capabilities, ensuring efficient delivery and execution. Technology Leadership - Influence teams, align with technology principles, and manage large-scale technical projects. Stakeholder Management - Build and sustain executive relationships, resolve conflicts, and drive consensus. Planning & Governance - Forecast delivery, track progress, and proactively identify risks and dependencies to improve execution speed and quality. Additional Information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well-being. Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20, 000+ people in 53 offices around the world combine experience across truly value.
