Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in kolkata
>
Wipro
>
Senior Manager- UK Life and Pension Insurance

Senior Manager- UK Life and Pension Insurance

Wipro

14 - 18 years

25 - 35 Lacs

kolkata

Posted:14 hours ago| Platform:

Apply

Skills Required

pension life insurance insurance uk insurance cfa cfa level 1 annuity insurance insurance operations insurance domain us insurance reassurance retirement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sr. Manager UK Life and Pension, insurance Process

Graduate in any discipline
12+ years of experience, primarily in BPO insurance (Life and Pension Retirements)
Must have a team of 100+ associates
Relevant certifications: CF1, FA1, FA2 (one or more)
Intrusted to work from office 5 days in week in UK Shift(2-11pm)
Job Location: Kolkata

Essential Skills

Strong knowledge of insurance products and policy life cycles
Excellent customer service orientation
Outstanding written and verbal communication skills
Team coaching and development abilities
Ability to share and communicate important information to increase team efficiency
Self-motivation, accountability, organizational and prioritization skills
Ability to multitask and work proactively
Ambitious and independent work ethic
Managing SLAs, resolving team queries, and ensuring smooth operations
Liaising and coordinating with internal and external teams
Accountability for outstanding items and escalation of open issues
Professional and cordial behavior with clients
Adherence to SOPs, timely review, updates, and sign-off

Good to Have Skills

Proficiency in Microsoft Office (Excel, Outlook, Word)
Process knowledge (insurance domain, platforms/applications, client-specific knowledge)

Trainable Skills

Specific platform and client knowledge within insurance industry

Language Requirements

English (Reading/Writing) B1 Intermediate proficiency
Nationality: Non-native (no restriction specified)

Responsibilities

Managing and coaching a team of 100-200 associates
Ensuring SLA adherence and smooth process operations
Providing feedback and sharing key information with the team
Liaising with various stakeholders to resolve queries and outstanding issues
Maintaining professionalism and adherence to company SOPs

More Jobs at Wipro

Data Scientist + Operational Research /Optimization

Pune, Bengaluru, Mumbai (All Areas)

5 - 10 yrs

INR 10 - 19 Lacs

Developer - L4

Pune

5 - 8 yrs

INR 7 - 9 Lacs

Principal Consultant - Tech & Impl - L1

Pune

8 - 10 yrs

INR 20 - 25 Lacs

Customer Support Associate - International Voice Process

Kolkata

Experience: Not specified

INR 2 - 4 Lacs

Customer Support Associate - International Non-Voice Process

Kolkata

Experience: Not specified

INR 2 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.