16 Pension Jobs

Designation: Advisor/Trainee Experience: O - 5 Years Location: Thane Shift timings: 6:30AM to 3:30PM & 1:30PM to 10:30PM Responsibilities: Communicate effectively with client/members via the telephone, remembering each caller will have a different level of understanding. Record each call as they occur. • Consistently provide a quality customer experience to clients/members. • Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator/Team Leader. • Deal with queries and requests by the use of standard letters and reference to procedures. • Recognise and escalate potential problem and potential complaint cases. • Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator. • Seek clarification where errors are made. • Monitor own workflow to ensure service levels are achieved. • Prioritise and manage own workload and maintain a rolling schedule of objectives. • Accurately perform manual calculations. • Know and live the firms values. Operations Management/Operational Effectiveness • Participate and contribute in team huddles. • Proactively support key initiatives that have been delivered to implement change. • To ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly. Relationship management • Assist the wider team in more complex / project work when required. • Accountable for own development, identifying and raising any learning needs with Administration Co-ordinator. • Understand your role within the team. • Support colleagues for holiday cover and workload peaks. • Update and maintain skills matrix. Requirements: Experience - 6 months to 8 years Criteria: Must have completed full-time graduation. Good communication and interpersonal skills. Experience in Pension/Insurance (International) preferred. Immediate joiners preferred Perks & Benefits: Hybrid work model. Transportation facility. Work Life Balance. Positive work culture.

Direct Walk-In Opportunity for Life & Pension Specialist at TCS Mumbai on 14th June 2025. Note : Candidates with relevant experience can directly attend the interview. Please go through the norms below before you attend. Job Role: Life & Pension Specialist Work Location: Mumbai - Olympus, Thane Drive Location : Mumbai TRIL, Malad Experience: 1-6 years Walk in Drive Date: 14th June 2025. Walk in Drive Location : Tata Consultancy Services Ltd, TRIL IT 4, Park Gen, General Arun Kumar Vaidya Marg, Malad East, Mumbai 400097. Timing: 9:30 AM - 12:00 PM Candidate to Carry: Copy of an updated resume, Photocopy of a Aadhar card and PAN card, 1 passport size photo and a photocopy of UAN Service History Document (downloaded within a week prior to TCS interview date) Job Requirement: Experience of working in UK life and pension Services Experience of following relevant (UK financial services) policies and procedures Administration and Customer service experience. Minimum 15 years of regular education (10+2+3). Willingness to work in any shifts. Must have all Educational documents (marksheets and final degree certificate) and employment documents (experience letters of all employments and pay slip) Mode of salary credit should be through bank from all the employers (no cash in hand). Job Description To process customer complaints in line with the defined processes To remain professional and flexible in supporting the department Ensure accuracy and attention to detail so that quality measures are consistently met To proactively drive forward your own learning and development Record and maintain information on the system(s) in order to allow the completion of work to be tracked and internal records and management information to be kept up-to-date To work independently and make own decisions within the agreed Identify and discuss with team manager any opportunities to improve working practices so that improvements can be made to process, accuracy and efficiency Effectively manage customer demands and potentially help others to do the same to ensure you/they are treating customers fairly. PFB the norms to be followed during the Interview process. We will not be responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. Two / four-wheelers can be parked in the parking area. Candidates must wait in the lounge. Water dispensers are available. Rest rooms are located near the wash area of the cafeteria. TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately. *** Kindly share this information with your friends and bring them along with you ***

Hiring for UK Life Process * Need experience in Insurance & Pension. *Excellent Communication skills *5 Days Working *UK shift *UG 18 month *Graduate 9 month *Candidates should have fair understanding of insurance products * immediate joiners Required Candidate profile Excellent verbal and written communication It’s a Blended process Mainly Email Writing, Operations & Voice Candidates should have fair understanding of insurance product Looking for immediate joiners

Job Summary We are seeking an experienced Insurance Domain SME to support our European insurance pursuits and solutioning efforts. This role is ideal for domain-first professionals with deep insurance knowledge and a passion for shaping transformation strategies across Life, Pensions, Health, and General Insurance. Key Responsibilities Lead insurance domain solutioning for RFPs, orals, and client workshops Design target operating models and transformation blueprints Develop solution narratives aligned with EU trends (e.g., Solvency II, IFRS17, SFDR) Act as the domain voice in client engagements and discovery sessions Build reusable assets, process maps, and case studies Track InsurTech and regulatory developments in the EU market Candidate Profile Experience: 12-16 years in insurance domain (EU exposure preferred) Expertise: Life & Pensions, P&C, Group Pensions, or Retirement Client Exposure: Worked with Tier 1/2 EU insurers or brokers Solutioning: RFPs, TOM design, client presentations Regulations: IDD, Solvency II, IFRS17, SFDR, DORA Certifications (Preferred): CII, FLMI, ALMI Tools (Nice to Have): Guidewire, Duck Creek, Sapiens, Majesco, Camunda Apply Now If you're passionate about insurance transformation and want to work with a global leader, apply today and be part of HCLTechs journey in shaping the future of insurance.

Job Summary We are seeking an experienced Insurance Domain SME to support our European insurance pursuits and solutioning efforts. This role is ideal for domain-first professionals with deep insurance knowledge and a passion for shaping transformation strategies across Life, Pensions, Health, and General Insurance. Key Responsibilities Lead insurance domain solutioning for RFPs, orals, and client workshops Design target operating models and transformation blueprints Develop solution narratives aligned with EU trends (e.g., Solvency II, IFRS17, SFDR) Act as the domain voice in client engagements and discovery sessions Build reusable assets, process maps, and case studies Track InsurTech and regulatory developments in the EU market Candidate Profile Experience: 12-16 years in insurance domain (EU exposure preferred) Expertise: Life & Pensions, P&C, Group Pensions, or Retirement Client Exposure: Worked with Tier 1/2 EU insurers or brokers Solutioning: RFPs, TOM design, client presentations Regulations: IDD, Solvency II, IFRS17, SFDR, DORA Certifications (Preferred): CII, FLMI, ALMI Tools (Nice to Have): Guidewire, Duck Creek, Sapiens, Majesco, Camunda Apply Now If you're passionate about insurance transformation and want to work with a global leader, apply today and be part of HCLTechs journey in shaping the future of insurance.

Hiring U.S. Mortgage Underwriting - Mandate U.S. mortgage regs, underwriting, analytics & comms skills Roles: Underwriter (4–5 yrs) Sr. Underwriter (6–10 yrs) Manager (10+ yrs) Interview: Pune (F2F)/ Jaipur (Virtual) Required Candidate profile US mortgage (E2E) FHA, VA, USDA, Conventional loans Income Wage, SSA, Pension, Self, Rental Origination, Pre/Post-closing, Wholesale, Retail FNMA/FHLMC guidelines NMLS cert preferred LOS & AUS systems

We are hiring for an Assistant Manager Operations with mandatory experience in UK Insurance (Life Insurance) . This role offers an exciting opportunity to lead operational excellence, ensure compliance, manage team performance, and drive process improvement within a dynamic insurance environment. Your Future Employer - A globally recognized organization offering world-class operations and customer service support for international insurance clients, fostering a culture of excellence, innovation, and continuous development. Responsibilities - 1. Managing day-to-day operations while ensuring client-defined service level metrics (SLAs) are being met. 2. Leading team scheduling, leave management, and transport coordination 3. Ensuring accurate and timely reporting of productivity and performance metrics 4. Conducting monthly appraisals, one-on-ones, confirmations, and maintaining employee records 5. Developing and managing incentive programs to boost team motivation 6. Driving at least one productivity initiative annually using LEAN or Six Sigma methodologies 7. Monitoring compliance and legal standards with a target of achieving zero defects 8. Handling daily issue logs related to operations, IT, QA, etc. 9. Ensuring team members are being punctual, utilizing leaves effectively, and following proper shift schedules 10. Escalating any incidents that may impact productivity to leadership Requirements - Graduation is mandatory for the role. Prior experience in UK Insurance either Pension or Retirement but Life Insurance (mandatory) Strong operational management, team leadership, and stakeholder coordination skills Experience in productivity tools, quality monitoring, and service excellence frameworks Exposure to LEAN or Six Sigma practices preferred What is in it for you - Opportunity to work with global insurance clients A fast-paced role with strong career progression potential Exposure to quality-focused operations and process improvement methodologies A collaborative and structured work culture Reach us: If you think this role is aligned with your career, kindly write to me along with your updated CV at vasu.joshi@crescendogroup.in for a confidential discussion on the role. Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a high volume of applications daily, so if you dont hear back from us within a week, please assume your profile was not shortlisted. Your patience is appreciated. Stay Alert: Scammers may misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report any fraud immediately. Profile Keywords: Crescendo Global, Jobs in Bangalore, Assistant Manager Operations Jobs, UK Insurance Process Jobs, Life & Pensions operations Jobs, Life Insurance operations Jobs, Insurance BPO, Team Lead Insurance Jobs, SLA Management, Six Sigma in Insurance, Productivity Improvement Jobs

Direct Walkin interview opportunity TCS Mumbai on Saturday, 10th May, 2025 Note: Candidates with relevant experience in International Insurance - Life and Annuities domain can directly attend Walk-in interview. Please go through Norms and Eligibility criteria. Job Role: Process Associate / Senior Process Associate Process: International Insurance - L&A Walk in Drive Date: Saturday, 10th May, 2025 Location: Tata Consultancy Services, 1st Floor, TRIL Infinity IT 4, Park Gen, General Arun Kumar Vaidya Marg, Malad (East), Maharashtra - 400097 Timing: 09:00 AM 12:00 PM Candidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV. Job Requirement: Excellent communication skills Candidates should have relevant experience in International Insurance - L&A domain Candidates having experience in superannuation, retirement, pension skills will be preferred Minimum 15 years of regular, full-time education (10+2+3) Must have all educational & employment documents Mode of salary credit should have been from bank from all the previous employers (No cash in hand) Ability to work in any shifts PFB the norms to be followed during the Interview process. We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates. Two/four-wheelers can be parked in the parking area. Candidates must wait in the lounge. Water dispensers are available. Rest rooms are located near the wash area of cafeteria. TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately". *** Kindly share this information with your friends and bring them along with you ****

We are seeking an experienced and dynamic professional to drive annuity business growth through National Pension Scheme (NPS), Superannuation, and open-market channels with PSU clients. You will be responsible for driving business targets, managing PSU tie-ups, and ensuring seamless implementation of sales strategies in the assigned region. Your Future Employer: Join a leading Life Insurance organization renowned for its strong portfolio in annuity and retirement solutions. Be part of a dynamic team that values strategic thinking, ownership, and long-term client relationships. Responsibilities: 1. Executing sales plans to achieve annuity business targets in the region. 2. Managing a team of Front-Line Sales (FLS) personnel. 3. Driving strategic tie-ups and empanelment with large PSUs. 4. Launching and promoting annuity products tailored for the government sector. 5. Conducting presentations and webinars for PSU retirees to promote product offerings. 6. Analyzing market potential, preparing regional performance reports, and assessing competitive positioning. 7. Maintaining accurate databases, call reports, and client interactions. Requirements: Graduate/Postgraduate preferably MBA in Sales, Marketing, or Finance. Minimum 5 years of relevant experience in Life Insurance, with a focus on Government Annuity Sales. Proven experience working with PSU clients and driving B2G sales. Strong interpersonal, analytical, and presentation skills. Ability to manage a team and align performance with business goals. What is in it for you: A strategic, high-impact role with ownership of a key business vertical. Exposure to large-scale PSU relationships and government business. Opportunity to work in a performance-driven culture with growth potential. Competitive compensation and a structured career path in a reputed insurance firm. Reach us: If you think this role aligns with your career goals, kindly write to me at nandini.narula @crescendogroup.in with your updated CV for a confidential discussion. Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. We do not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: Due to a high volume of applications, we may not be able to respond to each applicant individually. If you do not hear from us within a week, please consider that your application has not been shortlisted. Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Profile Keywords - Crescendo Global, Jobs in PSU Sales, Government Annuity Jobs, Life Insurance Sales, NPS Jobs, Annuity Business Manager, Sales Jobs in Insurance, National Pension Scheme (NPS), Superannuation, B2G Sales, Retirement Solutions Jobs

Key Skills & Experience: Strong domain expertise in Bonds, Pensions, and Annuities In-depth experience in Life & Pension operations , preferably within the UK market Proven ability in managing large teams (80-100 members) Familiarity with UK regulatory and compliance frameworks , including GDPR, ISO , and other industry standards Exposure to Agile practices, Quality and Efficiency improvement initiatives Experience working in a governed, metrics-driven service delivery environment CII certifications (preferred or in progress) Roles & Responsibilities: Oversee Life & Pension operations aligned to UK industry standards and ensure regulatory compliance Drive service delivery excellence , ensuring adherence to SLAs, KPIs, and client expectations Implement and lead process improvement , quality, and transformation initiatives within teams Maintain strong governance and control mechanisms, ensuring compliance with WNS/Client policies Lead workforce management including shift planning, capacity management, recruitment, and attrition control Foster a performance-driven culture , conduct regular performance reviews, and ensure high employee engagement Champion customer centricity , ensuring high satisfaction in Voice of Customer (VoC) surveys Collaborate with cross-functional teams including HR, Quality, Transformation , and Service Delivery Leadership Mentor and develop potential team leaders and coaches , building future leadership pipelines Ensure comprehensive documentation across Training, Quality , and Governance Maintain accurate and timely reporting of CSL/Key Management Information (MI) for internal and external stakeholders Qualifications: Graduate (Mandatory) CII Certification (Preferred/To be obtained)

Comp: Wipro Loc: Kolkata Need exp 1 to 9 year in Pension Retirements & Insurance Graduate only Salary upto 7LPA (30% hike on last salary ) 5 days work UK Shift (1.30pm to 11.30pm) Sat & Sun fixed off one side cab immediate Joiner only DM: 9773788967

Hiring: Team Lead – International Life Insurance & Pension Process Work Schedule: 5 Days a Week (Sat & Sun Fixed Off) Qualification: Graduate Perks: Two-Way Cab Facility Salary: Up to 8 LPA GOPIKA - 7411782490

Hi, We are hiring for the Leading ITES Company for HRO - UK Governance Role. Must have: Exp of Adhering to employment laws regarding equality, discrimination, working hours, minimum wage, and other statutory requirement Adhering to Corporate Governance Code and Civil Service Values Audit and Risk Management Exposure Bachelor / masters degree in any discipline Job Description: Overall 3 plus of experience with Minimum 1 year of Working Experience in HR Shared Services (HRO) Any additional proven expertise pertaining to Hire to retire processes for UK geography. Requires an in-depth knowledge of Cloud HR configuration covering multiple modules in the Core HR Payroll as well as Talent Management System checks & data uploads: Manage user access permissions into Cloud HR systems, with regular monitoring / auditing to ensure accuracy and compliance, removing leavers in a timely manner, report any concerns and act (e.g., suspending access) Ensure that sound controls are maintained and developed in assigned areas, auditing and reviewing controls and procedures on a regular basis. Ensure the integrity of data in all core and ancillary applications by operating robust change processes and regular auditing. Ensure that security procedures in respect of confidentiality of employee data protection are effectively implemented and controlled. Audit payroll changes ensuring legislative and tax compliance, to include Group Taxation, HMRC and Internal/External audit requirements, Identify issues and risks, actively mitigate against them and escalate appropriately. Track progress and resolves issue promptly when projects are slipping. Perform integrity checks on organisational structures and data required in each module Review system usage and database management in line with contract (e.g., LMS storage) Ensure HR compliance with data protection policies and law within Cloud HR solutions to minimise internal/external reputational damage. Undertake the role of Data Controller. Introduce mobile functionality where possible to provide 24/7 self-service and drive adoption Incident Resolution, Change requests, upgrades and maintenance Complete essential system maintenance, instance refreshes and introduce new releases for both HR and Payroll as recommended by the supplier support team & Community Liaise with relevant 3rd parties for essential Certificate management,( e-payslip, pensions, SAGE, Court Order, Unions etc ) Look for ways to improve the business processes and tooling, consulting external Community Propose and deliver minor change requests and upgrades (for major changes see HRIT Project Management below), implementing prioritised changes as agreed with HR Management Team & System Owners Maintain a network of module owners and champions via a Cloud HR Change Board. Provision of Cyber Risk Mitigation expert support for HR: Conduct regular Cyber Risk mitigation reviews with Process Owners Deep dive to improve short-medium-long term response plans in preparation for confidentiality, integrity or availability issues. Link HR Cyber Risk plans to local and national TSUK Business Continuity Plans (BCPs) Key Skills: a) Minimum 2 years of Working Experience in HR Shared Services (HRO) b) Any additional proven expertise pertaining to Hire to retire’ processes for UK geography c) Experience of Adhereing to Corporate Governance Code and Civil Service Values d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 397

POSITION: Manager/Senior Manager-Operations(Non-Voice) Shift- UK Work Mode: 5 Day WFO Job Responsibility: Must have managed a team of minimum 100 to 200 associates ust have an excellent knowledge of different products and entire life cycle of a policy Customer service orientation is a must with excellent writing and verbal communication skills. Help with coaching new starters and provide regular feedback to supervisor/Manager. In addition, share any important information with the team (event specific, system related, client related) to develop the team and increase its efficiency Self-motivated, team player, ownership, accountability, organizational/prioritization skills, proactive, ability to multitask, ambitious, independent Manage SLAs, team queries and ensure smooth operations Liaising & coordinating with various Internal & External teams on different type of queries. Must take accountability of all outstanding items and need to coordinate/escalate to resolve the open issues. ust maintain a cordial and professional behavior with internal/external clients. Adherence to SOP's, update any changes, timely review and Signoff Experience Required: BPO Experience in Insurnace process - Life and Pension Retirements Must have a team handling experience of 100-200 people one or more of the following certification Required- CF1, FA1, FA2 •Experience in using Microsoft Office (Excel, Outlook, Word) is required. • Flexible to work in any shifts

Designation: Advisor/Trainee Experience: O - 5 Years Location: Thane Shift timings: 6:30AM to 3:30PM & 1:30PM to 10:30PM Responsibilities: Communicate effectively with client/members via the telephone, remembering each caller will have a different level of understanding. Record each call as they occur. • Consistently provide a quality customer experience to clients/members. • Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator/Team Leader. • Deal with queries and requests by the use of standard letters and reference to procedures. • Recognise and escalate potential problem and potential complaint cases. • Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator. • Seek clarification where errors are made. • Monitor own workflow to ensure service levels are achieved. • Prioritise and manage own workload and maintain a rolling schedule of objectives. • Accurately perform manual calculations. • Know and live the firms values. Operations Management/Operational Effectiveness • Participate and contribute in team huddles. • Proactively support key initiatives that have been delivered to implement change. • To ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly. Relationship management • Assist the wider team in more complex / project work when required. • Accountable for own development, identifying and raising any learning needs with Administration Co-ordinator. • Understand your role within the team. • Support colleagues for holiday cover and workload peaks. • Update and maintain skills matrix. Requirements: Experience - 6 months to 8 years Criteria: Must have completed full-time graduation. Good communication and interpersonal skills. Experience in Pension/Insurance (International) preferred. Immediate joiners preferred Perks & Benefits: Hybrid work model. Transportation facility. Work Life Balance. Positive work culture.

Role & responsibilities : Life & Pensions experience for UK industry, should be Compliant as per UK laws, preferably with UK CII certifications and detailed understanding of UK regulation Ensure Service Level metrics are met as defined by the clients/processes Driving Quality & Efficiency projects, brainwaves, Agile interventions within the teams Ensuring that Compliance standards are met as per ISO, GDPR and Regulatory guidelines Customer Centricity Should drive his/her efforts to maximise customer benefits Build on domain by adding CII certifications required for the role Embed strong governance framework and build effective controls for the work & demands in scope, Adhere to Client/WNS specific policies and compliance regulations Ability to create an environment and establish the operating principles and values conducive to high performance Hold regular performance reviews with stakeholders EWS accuracy, Attrition Management, Resource planning and recruitment Identifying avenues of efficiency and quality Improvement to benefit end customer Work state Management, designing and managing team goals and parameters Ensuring Capacity and Shift Planning is appropriately done with minimal impact to business Exhibit Business and Decision making skills Coordination with various teams and departments to support other functions Strong and effective documentation of Training, Quality and Governance Framework Identification and grooming of potential lead coaches Assist and support Group Managers wherever required & be part of a collaborative work environment in achieving personal & team goals Engage in cross functional relationships to ensure delivery. Work with the Human Resources, Transformation, Quality and the Service Delivery Leader Achieving satisfactory performance in Voice of Customer surveys Accurately and timely reporting of CSL/Key MI for external and internal customer Qualifications Graduate and CII Certifications