Senior Manager Software Development Engineering

Senior Manager, Software Development Engineering

Roles & Responsibilities

• Strategic Leadership:

  Define and communicate the product feature vision, ensuring alignment with business objectives across multiple solution groups. You will create a strategic roadmap for Commercial Marketing applications and oversee the software development lifecycle using the

  Scaled Agile Framework (SAFe)

  .

• Business & Technical Collaboration:

  Collaborate with business partners to translate end-to-end Commercial Marketing operations business processes into clear, actionable technical requirements. Work with product owners and development teams to ensure delivery matches commitments.

• Team & Talent Management:

  Develop talent, motivate the team, and champion diversity. You will act as a role model of servant leadership, delegating effectively and fostering a collaborative environment.

• Innovation & Compliance:

  Leverage cutting-edge

  AI/ML

  and cloud technologies to shape the vision for the Commercial Marketing software ecosystem. Ensure ongoing alignment with strategy, compliance, and regulatory requirements.

• Communication & Metrics:

  Ensure key performance metrics are communicated and analyze unmet needs. You will also manage and collaborate with geographically dispersed teams across international locations.

Qualifications

• A Master's degree with extensive experience, or a Bachelor's degree with significant experience, or a Diploma with a substantial background in Business, Engineering, IT, or a related field.
• Experience in the implementation and management of integrated

  Salesforce.com

  platforms through the SDLC.
• Experience in business requirements gathering and converting them into technical solutions.
• Experience with writing user requirements and acceptance criteria in agile project management systems like

  JIRA

  .

• Salesforce Marketing Cloud Consultant

  ,

  Salesforce.com Administrator

  , or

  Veeva CRM Administrator

  certifications are mandatory.
• Familiarity with security requirements and best practices for data at rest and in transit.
• Working knowledge of integrations and tools such as

  MuleSoft

  .
• Experience with

  Health Cloud

  and

  Lifesciences Cloud

  is preferred.

Soft Skills & Competencies

• Leadership:

  Excellent leadership and team management skills, with a proven track record of successful innovation and mentorship.

• Collaboration:

  Exceptional collaboration, communication, and interpersonal skills to effectively manage relationships with global and cross-functional teams.

• Problem-Solving:

  Excellent analytical and troubleshooting skills, with strong critical-thinking abilities.

• Autonomy:

  A high degree of initiative and self-motivation, with the ability to manage multiple priorities successfully.