As
Senior Manager - Regulatory Information Management Systems
, you will manage, configure, and maintain our Veeva Vault RIMS platform
to support regulatory publishing and data maintenance across global markets for our Atnahs portfolio. Youll lead release management, support regulatory operations, ensure data accuracy, train users, and champion continuous improvement. This is a
high-impact leadership role
in a dynamic, fast-paced environment where technology, compliance, and healthcare intersect.
Key Responsibilities:
Platform Managed Services
- Lead Veeva release management: planning, impact assessments, implementation, testing, documentation, and training.
- Conduct training sessions and demos post-release to ensure smooth end-user adoption.
Incident Management
- Handle day-to-day issue resolution and liaise with Veeva on platform-related issues.
- Propose lean processes to reduce incident tickets by up to 20% through training and trend analysis.
Change Management Internal Releases
- Configure permissible changes including workflows, lifecycle states, security settings, and controlled vocabularies.
Reporting Dashboards
- Create and update system reports and dashboards based on business needs.
- Proactively identify and highlight data anomalies with attention to detail.
Access Management
- Manage access rights aligned with data governance and compliance frameworks.
User Adoption Support
- Drive adoption of RIMS functionality through checklists, work instructions, and direct support.
Training Development
- Conduct monthly training and on-demand sessions to address user knowledge gaps.
Data Management Services
- Manage foundational data (Product, Family, Variant, Packaging) in accordance with standards.
- Ensure data quality using KPIs; define and implement corrective/preventive actions.
- Handle large data uploads/extractions, metadata tagging, and validation tasks.
- Support system migration projects via data cleansing and quality plans.
- Maintain consistent naming conventions and taxonomy protocols.
Continuous Improvement
- Deliver quarterly updates showcasing measurable improvements and user efficiency gains.
About You - Skills Experience Required
Were looking for a motivated individual with a strong background in
regulatory systems
and Veeva Vault RIMS
, preferably in the pharmaceutical, CRO, or CMO
sectors.
Required Experience:
- Around
10 years of experience
in regulatory information or data systems management - Proven expertise with
Veeva Vault RIMS
(or similar life sciences platforms)
Qualifications:
- Bachelors degree in Life Sciences, Computer Science, IT, or related field
- Veeva certifications (preferred but not mandatory)
Technical Skills:
- Strong knowledge of
Veeva Vault platform
, including configuration, support, and administration - Proficiency in
MS Word, Excel, PowerPoint, Outlook, Project
- Familiarity with
SaaS/cloud platforms
and basic software validation/testing - Understanding of
GxP
, product lifecycle management, and compliance frameworks - Ability to manage, troubleshoot, and resolve platform or data-related issues
Soft Skills:
- Excellent communication skills with a collaborative, cross-functional mindset
- Strong stakeholder management and problem-solving ability
- Attention to detail and methodical approach to data, documentation, and deadlines
- Self-starter who thrives in dynamic, fast-paced environments