Key Responsibilities
Business Analysis & Solution Design
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Requirements Management - Gather, refine, and prioritize business requirements; translate them into actionable designs for Power Apps, Power Automate flows, AI-powered copilots, and virtual agents.
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Process Optimization - Analyze existing workflows and identify opportunities to automate or enhance via Power Platform and Copilot Studio capabilities.
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Solution Documentation - Produce clear business requirement documents, functional specifications, and user stories for AI-enhanced business process solutions.
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Technical Collaboration - Work closely with Power Platform developers, architects, and IT teams to ensure solutions align with best practices for security, scalability, and maintainability.
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Quality Assurance - Lead and support SIT/UAT cycles for Power Platform applications and AI copilots, ensuring they meet requirements and deliver measurable business outcomes.
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Innovation Leadership - Drive adoption of generative AI features, custom connectors, and AI Builder components to expand solution capabilities.
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Stakeholder Management - Engage and manage relationships with business leaders, technology partners, and end-users to ensure success.
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Continuous Learning - Stay current on new features in Power Platform, Copilot Studio, AI Builder, and related Microsoft technologies.
Development & Configuration
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Solution Development - Design and build enterprise-grade applications using Power Apps (Canvas & Model-driven), Power Automate , Power BI , Power Pages , and Copilot Studio .
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AI Integration - Configure AI Builder models, Copilot prompts, and agentic workflows to deliver intelligent automation and conversational capabilities.
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Custom Connectors & APIs - Develop and integrate custom connectors, REST APIs, and third-party services into Power Platform solutions.
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Dataverse Configuration - Architect and configure Dataverse tables, relationships, business rules, and security roles for scalable solutions.
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Automation Workflows - Configure robust process automation using Power Automate for approvals, integrations, and event-driven processes.
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POC & Prototype Development - Rapidly create Proof-of-Concepts to validate business ideas and showcase capabilities for adoption.
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Security & Governance Compliance - Apply DLP policies, environment strategies, and security best practices for enterprise deployments.
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Performance Optimization - Monitor and refine application and flow performance; apply analytics for continuous improvement.
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Deployment & Support - Handle solution packaging, deployment pipelines, and post-go-live support in alignment with DevOps practices.
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User Enablement - Develop training materials, in-app guidance, and knowledge base documentation to support solution adoption.
Education & Experience
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Bachelor s degree in computer science, Engineering, or related technical field.
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7-10 years of experience in business analysis, low-code solution development, or automation project delivery.
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Expert-level proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power BI, AI Builder, Power Pages).
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Direct experience with Copilot Studio designing AI-powered business assistants and conversational experiences.
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Strong understanding of SaaS integration and governance.
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Agile delivery experience.
Technical Expertise
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Microsoft Certification in Power Platform (PL-400 or PL-600 preferred).
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Advanced skills in Dataverse data modeling, AI Builder, Copilot integration, and custom connector development.
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Experience embedding Power Platform apps into Microsoft 365/Dynamics ecosystems.
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Familiarity with generative AI concepts, prompt engineering, and agent-based automation.
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Proficiency in Python, SQL, or VBA for advanced data and business process automation.
Ideal Candidate Attributes
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Strategic thinker with a focus on hands-on delivery and measurable impact.
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Passionate about automation, AI innovation, and rapid low-code configuration.
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Strong analytical and problem-solving abilities.
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Excellent communication skills for a cross-functional environment.
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Adaptable, self-driven, and able to thrive in fast-paced technology ecosystems.
Certifications (Good to Have)
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CBAP (Business Analysis Professional)
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Power Platform Developer (PL-400), Solution Architect (PL-600)
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Copilot Studio/Conversational AI certifications
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Product Owner / Agile certifications
