Senior Manager - Content Centre Operations

Job Description

Overview: Accountabilities: As the Senior Manager, you will lead the execution of the organization, verification, storage, and cataloguing of digital assets in the Content Centre (CC) DAM platform. You will partner with Content Excellence team leads to understand overall strategic direction for Content Reuse at Organization. Your role will also involve leading a librarian team that manages the day-to-day administration and execution of hosting Org content in CC. You will ensure high quality and consistency of digital assets within the CC platform, including implementation and governance of taxonomy, metadata, and other standards, aligned with regulatory guidelines. Essential Skills / Experience: Total 10+ yrs of experience with min 6+ years of work experience in operations, with direct experience in content management and content workflows Experience with Veeva Vault Very strong project management skills Experience in driving continuous process improvements and process automations Skilled proficiency in preparation of reports, presentations, summaries, and analysis Track record of effectively analysing and recommending solutions to the team/stakeholders for complex tasks Demonstrated ability to do cost benefit analysis, capacity management & business continuity management Ability to influence without authority and drive adoption/compliance Excellent written and verbal communication skills Experience in managing a team of direct reports Bachelors degree or higher Experience in pharmaceutical industry Familiarity with platforms (SNOW, JIRA Premium, Smartsheet) Experience in managing and partnering with diverse teams Experience in communicating with stakeholders in multiple geographies Strong listening and presentation skills Understanding of Omnichannel campaign workflows Understanding of Modular Content.