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Senior Lead - Incident Management

Senior Lead - Incident Management

Microland

7 - 10 years

11 - 12 Lacs

Bengaluru

Posted:5 days ago| Platform:

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Skills Required

WMI Networking protocols Linux Networking Operating systems MySQL SNMP Incident management Windows Virtualization

Work Mode

Work from Office

Job Type

Full Time

Job Description

Required Skills Behavioral | Microland Skills | Execution Excellence Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | People skills Behavioral | Aptitude | Tasks Related Skills Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate Details: Network Fundamentals: 1) Should possess good knowledge and sound understanding of networking concepts. 2) Should be able to understand / Explain scenarios, have working knowledge and be able to trouble shoot all network protocols. 3) Understand Routers, Switches, Firewalls and various NW products. Operating Systems: 1) Should possess hands on experience on Windows, Linux OS. 2) Should be able to understand various OS components and its functionality. 3) Should be able to troubleshoot issues with various processes 4) Understanding of virtualization Database: 1) Intermediate skills sets on MSSQL/MYSQL database. 2) Write and execute basic SQL queries. 3) Tool - Generic . Experience in setting up monitoring tools. 4) Prior experience on any one Enterprise level tools like BMC Patrol, Nagios, Zenoss. 5) Setting up parameters, thresholds, action profiles. 6) Experience with integration with ITSM tools. 7) Monitoring using, SNMP, WMI and WINRM 8) Understand the distributed architecture of monitoring solution. 9) Understand and configure NW, Server, Website, Database monitoring. 10) Knowledge on reporting features

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Microland

www.microland.com

Information Technology & Services

Chennai

2000+ Employees

259 Jobs

Key People

Keshav Murugesh

CEO
Pankaj Kumar

COO
Amit Ghosh

CFO
Rajendra Sinha

Chief Strategy Officer

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Senior Lead - Incident Management

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Senior Lead - Incident Management

Experience & Salary

Skills Required

Work Mode

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Job Description

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