21 Wmi Jobs

The ideal candidate should possess a minimum of 2 years of experience in the field. You should be able to join immediately or within a maximum of 30 days. Your responsibilities will include: - Having hands-on experience with network, security, infrastructure, and cloud monitoring and observability tools such as NMS, ManageEngine, SIEM, SolarWinds, motadata, etc. - Understanding network monitoring protocols like SNMP, Syslog, NetFlow, etc. - Knowledge of various Microsoft authentication and monitoring protocol methods including WMI, WinRM, LDAP, Kerberos, NTML, Basic, etc. - Understanding of Windows and Linux operating systems, infrastructure monitoring such as SCCM, and web server performance monitoring. - Familiarity with network security products like Firewall, Proxy, Load balancers, WAF. - Understanding of SAN, NAS, and RAID technologies. - Knowledge of SQL, MySQL deployment, and monitoring performance statistics. - Understanding of infrastructure, application availability SLA, and experience in troubleshooting performance challenges and suggesting best practices. - Developing platform-specific alerts and reports based on customer requirements. If you meet the above criteria and are looking for a challenging opportunity, we would like to hear from you.,

Role Overview: Trellix is hiring for Senior Software development engineer with 3 to 7 Years of experience in product development. About Role: Design and implement product feature requirements. Troubleshoot customer issues and work with appropriate development, product teams on issue resolution on an end-to-end basis. Being aware of current technology trends & factoring this into current design and implementation. Interpret architecture and provide implementation documents. You will document details of functionality, and design of a component. Can understand the impact of code changes- both programmable and logical changes. Can "piece together" relevant existing functionality and quickly produce a prototype or solution. About You 5 to 7 years of working experience with strong programming skills in Golang . Good experience on Linux system. Good experience of Data structures and Algorithms. Strong Knowledge of Domain Controllers, general distributed computing and sockets, SSL and Certificates. Good communication skills and like to collaborate with different teams within the organization, can effectively explain complex scenarios. Ability to design and document Class Diagrams, Sequence flows etc. Programming knowledge with skills in C/C++. Programming knowledge with WMI, Microsoft AD (nice to have )

SolarWinds Admin will be responsible for implementing, maintaining, and configuring of the SolarWinds Server and Application Monitor (SAM) and other modules. The selected individual will be a subject matter expert of SolarWinds SAM and have a solid understanding of design, troubleshooting and configuration. This position supports network operations and ensures system availability by monitoring and controlling system and network resources. Responsibilities include, but not limited to: Install, configure and administer/support SolarWinds ORION components to include (NPM), Server and Application Monitor (SAM), IPAM, NCM, NTA, NTM etc. Extensive experience in application monitoirng through SolarWinds SAM, which consist SQL, Actie directory, exchange, service, URL etc. Extensive experience in AppInsight for SQL and Logfilemonitoirng. Perform configuration, tuning, and troubleshooting SolarWinds and related network management system tools. Must be able to provide customize reports and schedule them. Must be able to help on capacity planning by producing meaning full reports. Basic Qualifications: Experience configuring monitors using SNMP, SSH, agent, WMI and other technologies. Experience monitoring a variety of end devices to include routers, switches, firewalls, Windows servers, Linux servers and UNIX servers. Experience developing interactive maps with Network Atlas. Experience in configuring custom reports upon request from local customers. Knowledge of database requirements and configuration of SolarWinds ORION applications. Ability to plan and execute system and software installations upgrades and changes across the organization Strong communications skills to relate technical details to non-technical leaders and SolarWinds users. SolarWinds SAM Certified Professional (SCP) will be given preference.

Immediate Joiners are Highly Preferred Job Description Position Title: SolarWinds Monitoring Engineer Location: On-site Gurugram Experience Required: 2-3 years Job Type: Full-Time Work Hours: Standard Business Hours Role Summary: We are seeking a proactive and technically sound SolarWinds Monitoring Engineer with 23 years of hands-on experience. The selected candidate will assist in configuring, maintaining, and supporting SolarWinds monitoring tools to ensure high visibility across IT infrastructure and applications. Key Responsibilities: Assist in the administration and day-to-day operations of SolarWinds modules such as: Network Performance Monitor (NPM) Server & Application Monitor (SAM) IP Address Manager (IPAM) NetFlow Traffic Analyzer (NTA) (if applicable) Monitor system and network performance, and generate alerts and reports Perform basic troubleshooting for issues raised through SolarWinds alerts Support dashboard and report creation for various stakeholders Tune alert thresholds and reduce false positives Maintain system hygiene and documentation Collaborate with senior engineers and cross-functional IT teams Required Skills & Qualifications: 2–3 years of hands-on experience with SolarWinds (Orion platform) Understanding of monitoring protocols (SNMP, WMI, ICMP) Strong grasp of infrastructure components – servers, networking, applications Basic scripting knowledge (e.g., PowerShell) is a plus Strong communication and analytical skills Nice to Have: Exposure to SolarWinds integrations (e.g., with ServiceNow) Basic knowledge of ITIL processes SolarWinds Certified Professional (SCP) preferred

Responsibilities Running and maintaining 1E Tachyon Platform Backend Infrastructure (On Prem / SaaS) Responsible for improving Digital Employee Experience (DEX) Communicate findings and recommendations clearly to internal stakeholders and clients Support project planning, scoping, and execution with a focus on quality and efficiency Developing custom instructions for workplace experience and Selfheal capabilities for devices Guarantied state rule creation and deployment Device Stability and Experience monitoring and troubleshooting Tachyon agent and Server Health monitoring ITSM connect with Tachyon Desktop management integration (OS Patching, Software Delivery) Inventory Management for endpoints Collaborate with other collaborators to build, test, and release automation and selfheal capabilities Work with 1E Vendor for any raised issues related to 1E Solutions and Platform Train support staff and help with technical issues as necessary Work with client organizations to identify and address business needs Design and execute SQL queries, dashboards, and reports using BI tools (e.g., Power BI, Tableau) Leverage telemetry data to perform in-depth analysis of system performance, user behavior, and usage patterns to identify actionable insights and optimization opportunities Ensure accurate and consistent reporting, adhering to data governance standards and aligning with internal and customer expectations Create visually compelling and outcome-oriented PowerPoint presentations to effectively communicate insights, recommendations, and project progress to internal stakeholders and clients Analyze incident volume trends, knowledge base (KB) articles, and support operations data to uncover automation and process improvement opportunities Collaborate with cross-functional teams to drive outcomes, ensuring timely delivery and adherence to project governance frameworks Develop analytical frameworks and models to support strategic decision-making and continuous improvement initiatives Maintain a high standard of data quality, integrity, and security across all analytics outputs and dashboards Mentor and guide junior analysts and contribute to best practices Lead cross-functional initiatives, coordinating with business and technical stakeholders to ensure timely, outcome-driven delivery of analytical insights Own end-to-end delivery of analysis projects, from requirement gathering to final presentation, driving clarity and measurable impact Set best practices, guide the analytics team in prioritizing tasks, and foster a culture of continuous improvement and proactive problem-solving Monitor, validate, and analyze outputs from various Tachyon modules, ensuring they align with expected behaviors and deliver measurable value to customers Desired Skills and Qualifications B.Tech/B.E. in Any Specialization, MCA in Any Specialization, M.Tech in Any Specialization, or any Bachelors degree Experience of working on 1E Tachyon Experience of working on other 1E tools such as Nomad, Shopping, Nightwatchman, etc. Working knowledge of desktop management related technologies and processes, including Microsoft SCCM, Active Directory, networking, monitoring, patching, group policy, image development, and advanced desktop troubleshooting Experience in Nexthink, SysTrack Thorough knowledge of SQL/SQLite, PowerShell, RESTful services, Web Services, WMI, Regular Expressions (RegEx), Windows Operating System; understanding of JSON, XML formats Experience of consuming APIs Understanding of Windows server and client administration Good understanding of Group Policy, DNS, and DHCP administration Experience in enterprise endpoint management solutions including modern management with Microsoft Intune, SCCM, VMWare WorkspaceOne Nice to Have Skills Problem-solving attitude Collaborative team spirit Good communication skills with the ability to represent in global meetings/forums/customers Good understanding of network infrastructure Knowledge of Cloud Technologies Excellent problem solving and analytical skills Ability to work independently and as part of a team Must be able to multi-task, change direction, set priorities, and meet deadlines.

Roles and Responsibilities Team Member supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services. Proactive alerting and notifying stake holders during critical incidents and escalations. Contributing towards ensuring IT uptime, and documentation. Validating for desired performance and health status of all monitoring tools deployed in NOC Generating reports related to availability, performance and capacity bottle necks at desired intervals as per operational requirements and on need basis. Logging of incidents and events based on appropriate categories using ticketing tool and assigning it to the appropriate stake holders for resolution Notifying incidents events using appropriate communication channels Provide appropriate inputs to stake holders during Major incidents Participate in all review forums to enhance process and procedure involving NOC operations Technical Skills Knowledge of common monitoring tools and ability to interpret their metrics and ITSM tool Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc. and devices routers, palo alto, checkpoint etc. Knowledge in routing, switching and TCP/IP troubleshooting techniques. Basic knowledge of the OSI model, diagnostic skills. Knowledge of Linux , Windows, command line and system diagnostics Total Experience Expected: 01-02 years

The candidate should have worked on IT Infrastructure monitoring tools for network nodes, security devices, servers on physical or virtual setups, application monitoring. The job involves managing projects for infrastructure monitoring, supporting large deployments, customization of the tool for customer specific dashboards, alerts and reports and integration skills with other tools like AD, SMTP, etc. The candidate should possess working knowledge of Network, Security, protocols like SNMP, WMI, SSH, Syslog and other agent-based options. Decent communication skills

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com . Overview of Job Function: The ideal job candidate will have several years developing Java applications on both Windows and Linux operating systems. The work requires being able to design for and diagnose issues in complex distributed interactions in multi-threaded systems. The application has to accommodate for potential system failures, network interruptions and flaky devices while also addressing testability and security requirements. The work often requires addressing issues remotely through networks: This implies high degree of personal responsibility as well as a strong sense of quality of work. Job Metrics Develop key skills and knowledge of Verint applications Timely development of product enhancements Meet quality gates for deliverables Documentation for technical designs and specifications Mentoring Intern Engineers Mandatory Bachelors or masters in computer science with 4 to 6 Years of previous work experience in Java (need to be really good), JSON, Apache, Tomcat WMI, IPMI, Netstat, OpenHardware Monitor, SNMP REST, OAUTH, SSL, XML Understanding of OS core concepts like interrupts, multithreading with an exposure of Windows Server and Linux Need to be extremely good with understanding of protocol stacks . Developed protocol stacks in past or worked on network analyser in detail. Need to be comfortable about every bit and byte level detail of the protocol. Strong familiarity with network protocols, monitoring utilities and monitoring protocols such as SNMP, REST APIs and/or WSDL/SOAP. Experience of service observability for cloud scale applications through a SaaS based data analytics platform like DataDog, etc Relational Database experience Good to have Exposure to security architecture and frameworks Knowledge of design patterns in a plus Contribute and own the design, development, testing, deployment, and monitoring across Verint s software product offering Ensure high quality standards (functional and non-functional) of the work being delivered for customers consumption Develop features using best practices and ensure they fit with the architecture of the product Communicate potential risk areas along with proposed solutions wherever possible. Logical and structured thinking Connect and collaborate with the technical and business team members spread across time zone and culture for a larger goal and strive to win as a team. Being ethically right is of utmost importance. Adaptive to new learnings, possibly in new age tech Ability to innovate and execute Though not directly customer facing, the role does require collaborating with customers to develop new features and resolve issues.

Who are we looking for? A Jr-mid-senior level Application deployment engineer to manage a project for one of our client. The Individual should be passionate about technology, experienced in administration and migration . Technical Skills: Mandatory: Minimum 5+ Years Experience in Application Deployment using SCCM. Good understanding on App-V environment. Good Knowledge on Citrix Environment. Exposure & experience in deploying and troubleshooting applications across all the platforms (Win 7/10/Server & VDI s) Excellent process knowledge and lifecycle Management of the packaging & deployment . Participate in testing and successful deployment of software to all applicable supported platforms. Good knowledge on Wintel (DFS, Storage, Networking, AD). Knowledge on SQL, WQL, WMI, PowerShell & VB Scripting Create and maintain documentation for deployment/packaging, administrative procedures, architecture, known errors, workarounds and application specific information. Experience in Incident, Problem and Change Management process Good to have: Minimum 2 years Experience in Application Deployment using APPV Management console (virtualized application) for Physical & Virtual environments. Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center. Behavioral Skills : Resolve technical issues of projects and Explore alternate designs Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction Train and coach members of project groups to ensure effective knowledge management activity. Qualification: Flexible in supporting any shifts ( 24/7) Including Night Shift. Education qualification: B.Tech , BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college

Educational Bachelor Of Comp. Applications,Bachelor of Engineering,BTech,MCA,MTech,MBA Service Line Cloud & Infrastructure Services Responsibilities Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs.Design, configure, and customize ServiceNow ITOM modules, including Discovery, Event Management, Service Mapping, and Configuration Management.Develop and maintain ServiceNow workflows, business rules, client scripts, UI pages, UI actions, and other ServiceNow customization features as needed.Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applications.Provide ongoing support and maintenance for ServiceNow ITOM solutions.Document technical specifications, processes, and procedures for ServiceNow ITOM solutions.Serve as primary technical point-of-contact ServiceNow ITOM for business users and internal teamsDefine technical solutions for architecture and design that are aligned with business problems and ServiceNow ITOM/ Automation/ CMDB implementation best practicesMaintain expert knowledge of the ServiceNow ITOM / CMDB Products; Discovery, Service Mapping, Event Management, HLA, AIOps, Orchestration, Integration Hub, Cloud Management, including ServiceNow Common Service Data Model, CSDM.Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solutionCollaborate with internal business stakeholders to write/estimate storiesOversee developers’ work, and own overall quality and delivery of developmentCapable of executing hands-on development for stories that cannot be delegatedResponsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as requiredWork collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challengesProvide mentorship to developers and platform engineers on technical design standards and best practices. Additional Responsibilities: Required Knowledge of ServiceNow CMDB Architecture5+ years working on the ServiceNow platform preferably in global implementation projectsWorking knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery Service Mapping, CMDB/CSDM, AIOps, Cloud Management, Orchestration)Strong knowledge of JavaScript, HTML, CSS, and other web development technologies.Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScriptExperience integrating with tools to federate data into the CMDBExpert in IT Asset Management Lifecycle processes (including hardware and software)Good interpersonal skills, including collaboration, communication, relationship building, and negotiationIntermediate Windows and Unix administration skillsExpert in IT Asset Management process & operational deliveryFamiliarity with network concepts (routers, switches, firewalls, NAT, load balancing) and storage.Familiarity with the following conceptsXML, JSON/script language, database.Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineersFamiliar with Cloud environment like AWS, Azure etc.Ability to work independently and as part of a team.Excellent problem-solving, analytical, and communication skills.ServiceNow Certified Implementation Specialist Event ManagementServiceNow Certified Implementation Specialist Service MappingServiceNow Certified Implementation Specialist Discovery.ServiceNow Certified Implementation Specialist Cloud Provisioning and Governance.Up-to date knowledge of ServiceNow Versions, product features, its release & end of life details.Scripting capabilities such as JavaScript, jelly, SQLAcquaintance with Web and Application Servers, Load Balancers, Databases, Cloud (AWS, Azure etc.) and Virtualization (WebSphere, MQ, IIS, Apache, VMware) Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM

Role Sr. ServiceNow Automation/Visibility Skills Required 7+ Years of ServiceNow automation/orchestration/integrationJavaScript programming, REST/SOAP APIs, workflow, flow, service Catlog Analyse business requirements for the purposes of constructing technical delivery specifications. Designs, analyses, develops, reviews, tests, debugs, delivers, and supports software. Demonstrates an understanding of the importance of end-to-end software development which will include working in Agile frameworks. Collaborates with fellow team members and keeps the team and other key stakeholders well informed of progress of application business features being developed. Demonstrates an understanding of DevOps principles around Continuous Integration and Continuous Delivery Executes within a client centric environment while working with teams and contributors. Strong hands-on experience in ServiceNow Platform involving both client and server-side scripting. Good knowledge of ITOM modules, scripting languages C++, .NET , JavaScript, java and DatabasesPL/SQL, Transact SQL (MS SQL), PostgreSQL and integration capabilities. Design and implement ServiceNow module. Mi server configuration and integration. At least 5 years of experience in web development/standalone programming. Server operating systems scripts and technologiesPowerShell, bash, SSH, WMI. General knowledge about client-server architecture, cloud computing etc. Soft competencies like communication skills, proactiveness, analytical skills etc.

Role Purpose Microsoft AD/Exchange/M365/O365 Architect is responsible for delivery of IT Infrastructure elements of Directory and mailing system. Do Understand the clients overall AD and Exchange/O365/M365 email service architecture. Leads the design/ delivery of email service architecture both Microsoft and Non-Microsoft The consultant/architect should be capable of solving complex technical problems, communicating technical concepts to clients and peers with mixed levels of technical abilities, and making sound technical and architectural decisions independently. Establish and adhere to IT industry best practices and standards as it relates to Architecting/Designing Clients messaging systems. Lead / participate in messaging technical team. Experience (Essential) Degree with 10+ years in IT 6+ Years of Microsoft Mailing system and Active Directory Experience. Designing & Architecting Complex cross forest/cross platform mailing system migration. Designing & Architecting Complex AD Forest consolidation. Designing & Architecting Complex O365/M365 Tenant consolidation and separation Deep migration experience i.e., On-Prem Exchange to O365/M365, O365/M365 tenant to tenant migration, MS native Cross-Tenant migration Should know entire suite of M365 migration (SharePoint, One drive, MS TEAMs, Power BI etc.) On-prem to Tenant, Tenant to Tenant migration. Should be able to coordinate Intune MDM solutions , application packaging for autopilot through Intune /SCCM. Coordinate with security team to ensure modern authentications and conditional access policies are being applied through Azure AD / Entra ID and have the key knowledge on Azure AD B2B, cross tenant access and cross tenant synchronization solution for various M365 tenants and enterprise applications. Mailing system migration project experience from non- Microsoft to Microsoft or vice-versa would be added advantage. Setting up Office 365/Microsoft 365 in complex multi forest scenario. IT Infrastructure domain knowledge is a must. Deep skills on Exchange 2010/2013/2016/2019/O365/M365 Design / Migration / Implementation and Support Deep skills on Active Directory 2008/2012/2016/2019 design and implementation Exposure to multiple messaging products would be added advantage. Strong Active Directory consolidation and migration skills Strong knowledge of Identity Sync such as Users, Groups and other objects/attributes sync from On-Prem AD to Entra ID/Azure AD through Entra ID/Azure AD Connect Understanding Azure AD/Entra ID B2B solution (cross-tenant access/sync) Strong Windows Server 2008/2012/2016/2019 skills. Strong competency in PowerShell/vbscript/WMI scripting to automate daily tasks. Strong knowledge on third party migration tools such as Quest ODM/Binary Tree DirSync/BitTitan etc. Advanced Microsoft Certification like MCSE, Process orientation. Good and effective written and oral communication Experience (Preferred) Experience of working in international business environment Experience in handling MS Exchange/O365/M365 Migration Project

Industry: Big4 Consulting & Strategy IT IT Consulting Job Category: IT/ Technical Job Type: Full Time Job Location: Mumbai Cyber defense incident responder 12+ Years experience in Cyber Security Mumbai Role Summary As an Incident Responder, you will play a critical role in investigating computer-related crimes and cyber security incidents within the organization. Your responsibilities include validating incidents, identifying root causes, and containing and eradicating threats. You should be proficient in a wide range of computer investigation and forensic tools. With a background in engineering and a minimum of 12 years of experience in incident detection, response, remediation, and forensics, you should possess certifications such as SANS-GCIH, GCFA, or an Advanced Incident Responder certification. Job Duties Provide rapid initial response to IT security threats, incidents, or cyber-attacks within the organization. Support in the detection, response, mitigation, and reporting of cyber threats affecting organizational networks. Maintain up-to-date knowledge of current vulnerabilities, response strategies, and mitigation techniques used in cyber security operations. Analyze and report on cyber threats and assist in deterring, identifying, monitoring, investigating, and analyzing computer network intrusions. Additional duties may include providing intrusion support for high-technology investigations, including computer evidence seizure, computer forensic analysis, data recovery, and network assessments. Monitor network traffic for unusual activity or unauthorized access attempts to identify indicators of compromise and intrusion traits. Analyze malware, threat advisories, vendor security bulletins, and threat intelligence information to validate actionable intelligence. Conduct malware reverse engineering to identify indicators of compromise. Utilize tools such as Encase, FTK, and Cylance. Possess knowledge of infrastructure and network architecture security. Basic programming skills in languages such as Java, PHP, shell programming, and C. Hold relevant certifications, including CEH, CIH, and SANS Incident Response certifications. Requirements A degree in engineering with a minimum of 10 years of incident response and forensics experience. Familiarity with forensic and eDiscovery tools such as Relativity, Clearwell, NUIX, EnCase, Helix, and FTK. Practical experience in computer operating systems, including MS Windows, UNIX, and Linux. Strong analytical capabilities for identifying threats and vulnerabilities. Understanding of defense evasion techniques, malware defense evasion, and detection. Knowledge of core Windows processes. Proficiency in analyzing malware persistence and detecting malicious WMI event consumers. Strong problem-solving skills. Effective team player capable of working collaboratively. Ability to react quickly and efficiently under pressure. Excellent communication skills for regular reporting to management and stakeholders. Knowledge and understanding of network protocols, network devices, multiple operating systems, and secure architectures. Technical Incident Responder Certifications, such as GCIH, GCIA, GNFA. Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Required Skills Behavioral | Microland Skills | Execution Excellence Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | People skills Behavioral | Aptitude | Tasks Related Skills Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate Details: Network Fundamentals: 1) Should possess good knowledge and sound understanding of networking concepts. 2) Should be able to understand / Explain scenarios, have working knowledge and be able to trouble shoot all network protocols. 3) Understand Routers, Switches, Firewalls and various NW products. Operating Systems: 1) Should possess hands on experience on Windows, Linux OS. 2) Should be able to understand various OS components and its functionality. 3) Should be able to troubleshoot issues with various processes 4) Understanding of virtualization Database: 1) Intermediate skills sets on MSSQL/MYSQL database. 2) Write and execute basic SQL queries. 3) Tool - Generic . Experience in setting up monitoring tools. 4) Prior experience on any one Enterprise level tools like BMC Patrol, Nagios, Zenoss. 5) Setting up parameters, thresholds, action profiles. 6) Experience with integration with ITSM tools. 7) Monitoring using, SNMP, WMI and WINRM 8) Understand the distributed architecture of monitoring solution. 9) Understand and configure NW, Server, Website, Database monitoring. 10) Knowledge on reporting features

Role : App Deployment Engineer Location : Bangalore Who are we looking for? A Jr-mid-senior level Application deployment engineer to manage a project for one of our client. The Individual should be passionate about technology, experienced in administration and migration . Technical Skills: Mandatory: Minimum 5+ Years Experience in Application Deployment using SCCM. Good understanding on App-V environment. Good Knowledge on Citrix Environment. Exposure & experience in deploying and troubleshooting applications across all the platforms (Win 7/10/Server & VDI’s) Excellent process knowledge and lifecycle Management of the packaging &deployment . Participate in testing and successful deployment of software to all applicable supported platforms. Good knowledge on Wintel (DFS, Storage, Networking, AD). Knowledge on SQL, WQL, WMI, PowerShell & VB Scripting Create and maintain documentation for deployment/packaging, administrative procedures, architecture, known errors, workarounds and application specific information. Experience in Incident, Problem and Change Management process Good to have: Minimum 2 years’ Experience in Application Deployment using APPV Management console (virtualized application) for Physical & Virtual environments. Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center. Behavioral Skills : Resolve technical issues of projects and Explore alternate designs Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction Train and coach members of project groups to ensure effective knowledge management activity. Qualification: Flexible in supporting any shifts ( 24/7) Including Night Shift. Education qualification: B.Tech , BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college

Educational Requirements MBA,MCA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services Responsibilities Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs. Design, configure, and customize ServiceNow ITOM modules, including Discovery, Event Management, Service Mapping, and Configuration Management. Develop and maintain ServiceNow workflows, business rules, client scripts, UI pages, UI actions, and other ServiceNow customization features as needed. Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applications. Provide ongoing support and maintenance for ServiceNow ITOM solutions. Document technical specifications, processes, and procedures for ServiceNow ITOM solutions. Serve as primary technical point-of-contact ServiceNow ITOM for business users and internal teams Define technical solutions for architecture and design that are aligned with business problems and ServiceNow ITOM/ Automation/ CMDB implementation best practices Maintain expert knowledge of the ServiceNow ITOM / CMDB Products; Discovery, Service Mapping, Event Management, HLA, AIOps, Orchestration, Integration Hub, Cloud Management, including ServiceNow Common Service Data Model, CSDM. Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution Collaborate with internal business stakeholders to write/estimate stories Oversee developers work, and own overall quality and delivery of development Capable of executing hands-on development for stories that cannot be delegated Responsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges Provide mentorship to developers and platform engineers on technical design standards and best practices. Additional Responsibilities: Required Knowledge of ServiceNow CMDB Architecture 5+ years working on the ServiceNow platform preferably in global implementation projects Working knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery Service Mapping, CMDB/CSDM, AIOps, Cloud Management, Orchestration) Strong knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScript Experience integrating with tools to federate data into the CMDB Expert in IT Asset Management Lifecycle processes (including hardware and software) Good interpersonal skills, including collaboration, communication, relationship building, and negotiation Intermediate Windows and Unix administration skills Expert in IT Asset Management process & operational delivery Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing) and storage. Familiarity with the following concepts: XML, JSON/script language, database. Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineers Familiar with Cloud environment like AWS, Azure etc. Ability to work independently and as part of a team. Excellent problem-solving, analytical, and communication skills. ServiceNow Certified Implementation Specialist Event Management ServiceNow Certified Implementation Specialist Service Mapping ServiceNow Certified Implementation Specialist Discovery. ServiceNow Certified Implementation Specialist Cloud Provisioning and Governance. Up-to date knowledge of ServiceNow Versions, product features, its release & end of life details. Scripting capabilities such as JavaScript, jelly, SQL Acquaintance with Web and Application Servers, Load Balancers, Databases, Cloud (AWS, Azure etc.) and Virtualization (WebSphere, MQ, IIS, Apache, VMware) Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

We are seeking a highly skilled Windows sysinternals tools Expert to join our advanced systems team. You will be responsible for in-depth analysis, development, and debugging of core Windows subsystems, networking components, and low-level system services. The ideal candidate possesses a deep understanding of the Windows operating system architecture and has experience building and troubleshooting performance-critical, secure, and scalable system software including Windows sysinternals tools such as PsTools, PsFile, etc. Key Responsibilities Analyze and work with Windows Kernel-mode and user-mode components including Object Manager, Memory Manager, I/O Manager, Plug and Play Manager, and Security Subsystem. Develop and debug system-level tools, drivers, and services. Conduct reverse engineering of binaries using tools like WinDbg, IDA Pro, or Ghidra. Diagnose and resolve complex kernel crashes (BSOD), memory leaks, and performance bottlenecks. Instrument and monitor Windows internals using ETW, WMI, performance counters, and other telemetry. Write Powershell scripts and programs utilizing WinRM, gMSA, etc. Collaborate with security and performance engineering teams to harden the OS and investigate potential vulnerabilities. Work closely with product and QA teams to ensure system compatibility and stability under varied conditions. Requirements Must-Have Skills: 5+ years of experience in Windows system-level programming or analysis. Strong proficiency in C/C++ and Win32 API, Powershell scripting. In-depth knowledge of Windows architecture (kernel, subsystems, processes, threads, virtual memory, handles, registry, etc.). Working knowledge Windows sysinternals PsTools components such as PsExec, PsFile, PsPing, etc.

The candidate should have worked on IT Infrastructure monitoring tools for network nodes, security devices, servers on physical or virtual setups, application monitoring. The job involves managing projects for infrastructure monitoring, supporting large deployments, customization of the tool for customer specific dashboards, alerts and reports and integration skills with other tools like AD, SMTP, etc. The candidate should possess working knowledge of Network, Security, protocols like SNMP, WMI, SSH, Syslog and other agent-based options. Decent communication skills Mandatory Key Skills SNMP,WMI,SSH,Syslog,Network,Security,IT Infrastructure monitoring*

Extensive exposure to ServiceNow platform with some focus on ServiceNow DEX Good collaborations skills as this work demands talking to various internal and customer stakeholders Good documentation and presentation skills Ability to clearly understand and articulate use cases for ServiceNow DEX Ability to design test plan for use cases and get them executed with the required stakeholders Good presentation skills as this work needs creation of PoC outcome report for steerco. Above average communication skills both written and verbal. High level understanding of how agents (data collection) work and understanding of Firewalls role in blocking/allowing communication High level understanding of WMI based communications Exposure to creating reports & dashboards in ServiceNow. Location: India Extensive exposure to ServiceNow platform with some focus on ServiceNow DEX Good collaborations skills as this work demands talking to various internal and customer stakeholders Good documentation and presentation skills Ability to clearly understand and articulate use cases for ServiceNow DEX Ability to design test plan for use cases and get them executed with the required stakeholders Good presentation skills as this work needs creation of PoC outcome report for steerco. Above average communication skills both written and verbal. High level understanding of how agents (data collection) work and understanding of Firewalls role in blocking/allowing communication High level understanding of WMI based communications Exposure to creating reports & dashboards in ServiceNow. Location: India

Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1 incidents and service requests Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets - OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Repetitive analysis for finding high ticket generating Cis. Adhere to ITIL best practices Runbook Reference/Change: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Escalation/Elevation/Routing of tickets: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation respective teams/customer based on defiled process. Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure. Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Close/resole L1 tickets with help from respective tower. Actively participate in team/organization-wide initiatives. Installation: Install software software/tools and patches Stakeholder Management: Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA meetings. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization' s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals and provide feedback for mentees. Assist new team members to understand the customer environment. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers2) Networking:a. Good in Monitoring tools and Device back up schedulingb. Basic DHCP and DNS configuration in routers and switchesc. Basic troubleshooting skills in 'show ip route' 'sh mac address-table' etcd. Static and dynamic IP routing protocols basics3) Server:a. Basic to intermediate powershell / BASH/Python scripting skillsb. Manual patch of QA serverc. Analyse space s from a server and engage Capacity Mgmt. team for disc expansion4) Storage and Back upa. Ability to handle Storage and Backup issues independentlyb. Ability to handle Vendor management Device management Storage array managementc. Perform Hardware upgrades firmware upgrades Vulnerability remediationd. Ticket analysis Storage and backup Performance management various trouble shootings5) Database:a. Patching and upgrading the DB server and application toolsb. Tweak queries making them run as fast as possiblec. Logical and Physical Schema design (indexing constraints partitioning etc.)d. Ability to visualize debug the end-to-end flow of business transaction model and applicationse. DB migration export/import Knowledge Examples: 1) Fair understanding of customer infrastructure ability to co-relate failures 2) Monitoring knowledge in infrastructure tools3) Networkinga. IP addressing and Subnetting knowledgeb. Preferably certified in Cisco's basic certification trackc. IOS upgradation knowledge and IOS patching knowledge4) Servera. Intermediate level knowledge in active directory DNS DHCP DFS IIS patch managementb. Strong knowledge in backup tools such as Veritas/Commvault/Windows backup storage concepts etcc. Strong Virtualization and basic cloud knowledged. AD group policy management group policy tools and troubleshooting GPO se. Basic AD object creation DNS concepts DHCP DFSf. Knowledge with tools like SCCM SCOM administration5) Storage and Backupa. In depth knowledge in Storage & Backup technology Storage allocation and reclamation Backup policy creation and managementb. Strong knowledge in server Network and virtualization technologies6) Toola. Knowledge in Infrastructure and application technologiesb. Understanding of monitoring concepts and processc. Understanding of key network monitoring protocols including SNMP NetFlow WMI syslog etcd. Knowledge in administration of tools like SCOM Solarwinds CA UIM Nagios ServiceNow etc7) Monitoringa. Good understanding of networking concepts and protocolsb. Knowledge in Server backup storage technologiesc. Desirable to have knowledge in SQL scriptingd. Knowledge in ITIL process8) Database:a. Knowledge of Database security9) Quality Analysisa. Exposure to FMEA audit practicesb. Exposure to technology/processes as per audit requirements.10) Working knowledge of MS Excel Word PPT Outlook etc. Additional Comments: Security Analyst IAM - Governance Roles & Responsibilities a. Execute IAM controls crucial to identity lifecycle management (e.g, access request, access administration, termination monitoring, access reconciliation, etc.) b. Execute role and user access certifications for applications and systems to ensure compliance with SOX (Sarbanes-Oxley) and SOC requirements. c. Maintain changes required to keep SOP's up to date d. Contribute to process improvement initiatives. Required Skills Iam,Security Analysis,Identity Access Management

Role Sr. ServiceNow – Automation/Visibility Skills Required 7+ Years of ServiceNow automation/orchestration/integrationJavaScript programming, REST/SOAP APIs, workflow, flow, service Catlog Analyse business requirements for the purposes of constructing technical delivery specifications. Designs, analyses, develops, reviews, tests, debugs, delivers, and supports software. Demonstrates an understanding of the importance of end-to-end software development which will include working in Agile frameworks. Collaborates with fellow team members and keeps the team and other key stakeholders well informed of progress of application business features being developed. Demonstrates an understanding of DevOps principles around Continuous Integration and Continuous Delivery Executes within a client centric environment while working with teams and contributors. Strong hands-on experience in ServiceNow Platform involving both client and server-side scripting. Good knowledge of ITOM modules, scripting languages C++, .NET , JavaScript, java and DatabasesPL/SQL, Transact SQL (MS SQL), PostgreSQL and integration capabilities. Design and implement ServiceNow module. Mi server configuration and integration. At least 5 years of experience in web development/standalone programming. Server operating systems scripts and technologiesPowerShell, bash, SSH, WMI. General knowledge about client-server architecture, cloud computing etc. Soft competencies like communication skills, proactiveness, analytical skills etc.