Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Bengaluru
>
Luxoft
>
Senior L2/L3 Production Support Engineer, SRE

Senior L2/L3 Production Support Engineer, SRE

Luxoft

7 - 12 years

19 - 22 Lacs

Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

python dbms unix shell scripting aws scripting languages continuous integration kubernetes aws iam production ci/cd svn problem management docker amazon ec2 production support git lambda expressions xml terraform shell scripting unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project description
Luxoft is one of the leading service provider for Banking and Capital Market customers. Luxoft has been engaged by an large Australian bank for providing L1/L2 Application Monitoring and Production Support services for business-critical applications and interfaces on 24/5 basis on a managed outcome basis in the Global Markets business area. We are looking for motivated individuals who have relevant skills & experience and are willing to work in shifts. ResponsibilitiesDevelop and maintain Unix shell scripts for automation tasks. Write and optimize Python scripts for process automation and data handling. Design, implement, and maintain scalable cloud infrastructure using AWS services (EC2, S3, Lambda, etc.). Monitor and troubleshoot cloud environments for optimal performance. Monitor and optimize system resources and automate routine administrative tasks and BAU tasks. Production Environment monitoring & Issue Resolution. Control SLA and notify management or the client in case of unexpected behavior. Support end-to-end data flows and health and sanity checks of the systems and applications. Escalate the issues (internally to Group lead/PM) with environment and application health. Logs review and data discovery in database tables for investigation of workflow failures. Investigate and supply analysis to fix application/configuration issues in the production environment. Contact/chase responsible support/upstream/downstream/cross teams and ask for root cause analysis from them on issues preventing end-to-end flow to work as designed. Regular update on issue status until addressed, notifying the client on status changes; expected time to address. Participate in ad-hoc/regular status calls on application health with the client to discuss critical defects/health check status. Working with business users service requests, which includes investigation of business logic and application behavior. Work with different data format transformation processes (XML, Pipeline). Work with source control tools (GIT/SVN) in order to investigate configuration or data transformation-related issues. Work with middleware and schedulers on data flow and batch process control. Focus on continuous proactive service improvement and continuous learning. Ensure customer service excellence and guaranteed response within SLA timeline by actively monitoring support emails/tickets and actively working on them till the issue is fully remediated. Ensuring all incident tickets are resolved in a timely and comprehensive manner. Track and identify frequently occurring, high-impact support issues as candidates for permanent resolution. Bachelor's Degree from a reputed university with good passing scores. SkillsMust have 7 to 12 years as a L2/L3 Production Support along with Site Reliability Engineer having strong knowledge of Unix shell scripting Develop and maintain Unix shell scripts for automation tasks. Write and optimize Python or Shell scripts for process automation and data handling. Good knowledge of any scripting language would be fine. Basic Knowledge on AWS services (EC2, S3, etc.). Monitor and optimize system resources and automate routine administrative tasks and BAU tasks. Good Understanding of Incident/Change/Problem Management process. Required Skills:

Strong experience with Unix Shell Scripting. Proficiency in Python Scripting for automation. Proficiency in any scripting language and have hands-on experience in automation. Strong Knowledge of Database Basic understanding of AWS services and cloud Basic knowledge and experience supporting cloud applications. Ability to troubleshoot and resolve technical issues in a Production Environment. Nice to have Preferred Skills (Optional): Experience with containers (Docker, Kubernetes). Familiarity with CI/CD pipelines, version control systems (e.g., Git). Knowledge of Infrastructure-as-Code tools like Terraform. Strong problem-solving and communication skills. OtherLanguagesHindiB1 Intermediate,EnglishC1 Advanced SenioritySenior

More Jobs at Luxoft

Murex XVA Functional BA

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Fullstack Developer (React, JavaScript, TypeScript)

Pune, Maharashtra, India

3 - 3 yrs

Salary: Not disclosed

Data Engineer

Pune, Maharashtra, India

5 - 8 yrs

Salary: Not disclosed

Power Bi Developer

Gurugram

7 - 10 yrs

INR 15 - 20 Lacs

Credit Risk Consultant

Gurugram

4 - 8 yrs

INR 7 - 11 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

Luxoft

IT Services and IT Consulting

Zug New York

10001 Employees

775 Jobs

Key People

Dmitry Loschinin

CEO
Vladimir Makarov

CFO
Scott McLellan

Chief Operating Officer
Natalia Volkova

Chief Human Resources Officer

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior L2/L3 Production Support Engineer, SRE