Senior Infrastructure Engineer-BMC Helix

As a candidate for this role, you will collaborate with cross-functional teams to understand business requirements and design BMC Helix ITSM solutions accordingly. Your responsibilities will include developing and customizing BMC Helix ITSM applications, forms, workflows, and other components to meet business process requirements. Additionally, you will configure and administer BMC Helix ITSM modules such as Incident Management, Change Management, Problem Management, and Service Request Management. Your role will also involve implementing integrations with other IT systems and third-party applications. ### Key Responsibilities: - Collaborate with cross-functional teams to understand business requirements - Design BMC Helix ITSM solutions based on the requirements - Develop and customize BMC Helix ITSM applications, forms, and workflows - Configure and administer BMC Helix ITSM modules including Incident Management, Change Management, Problem Management, and Service Request Management - Implement integrations with other IT systems and third-party applications ### Qualifications Required: - Prior experience in developing BMC Helix ITSM solutions - Proficiency in customizing BMC Helix ITSM applications, forms, and workflows - Experience in configuring and administering BMC Helix ITSM modules - Knowledge of implementing integrations with other IT systems and third-party applications (Note: No additional details about the company were provided in the job description),