Senior Front Desk Associate

Senior Front Desk Associate

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Senior Front Desk Associate

Key Responsibilities:

• Warmly welcome guests and ensure a smooth check-in and check-out process
• Handle guest inquiries, requests, and concerns professionally
• Maintain front desk operations, reservations, and billing procedures
• Coordinate with housekeeping and other departments for seamless guest experience
• Uphold resort standards, policies, and service excellence

Requirements:

• 1 to 3 years of experience in front office operations (hotel/resort background preferred)
• Good communication and interpersonal skills
• Pleasant personality with a professional attitude
• Ability to work in shifts, including weekends and holidays

What We Offer:

• Accommodation and food provided
• Opportunity to work in a luxury resort environment
• Supportive team and career growth opportunities