Senior Field Applications Engineer

Job Description

ABOUT THE ROLE InCore is looking for an experienced and self-driven Field Application Engineer (FAE) to serve as a key interface between our internal product teams and external customers. This is a high-ownership role, ideal for professionals who thrive at the intersection of deep technical expertise and customer engagement. As a Senior FAE, you will lead technical integration efforts, solve c omplex customer issues, and play a vital role in growing InCore\u2019s footprint across global semiconductor clients. You wil l also mentor junior FAEs and help shape the technical customer success function at InCore. KEY RESPONSIBILITIES Solution Architecture & Technical Enablement Master InCore\u2019s Core Generation Methodology and guide customers in integrating custom core IPs into their SoCs. Lead customer discussions with engineering and leadership teams (CTOs, architects, design leads) to architect solutions aligned with business needs. Build technical collateral including app notes, demo setups, and proof-of-concept designs tailored to customer use cases. Proactively identify opportunities for expanding the use of InCore\u2019s products within customer roadmaps. Integration & Delivery Own technical delivery and post-sales integration of InCore IP in customer SoCs. Lead debugging, validation, and performance-tuning efforts on customer hardware and simulation platforms. Create and maintain scripts, sample code, and automated flows to simplify customer adoption. Manage technical escalations, coordinate with internal teams, and ensure high-quality, timely issue resolution. Customer Success & Relationship Management Act as the senior technical point-of-contact for key customer accounts. Mentor junior FAEs and help institutionalize customer engagement processes. Work closely with Sales and Product teams to convert feedback into roadmap inputs. Internal Advocacy & Process Improvement Document key learnings and use them to refine customer engagement playbooks \u200b Support pre-sales efforts by participating in technical pitches and evaluations. Identify recurring issues and contribute to tooling and automation initiatives. Requirements Deep understanding of SoC architecture, RTL design, and IP integration flows. Proficiency with Linux, shell scripting, and Python; Embedded C is a plus. Hands-on experience with debugging tools, simulation environments, and waveform viewers. Familiarity with RISC-V ISA and relevant toolchains is preferred. Excellent interpersonal, communication, and project management skills. Ability to handle customer escalations with composure and provide proactive resolutions. ELIGIBILITY CRITERIA 3\u20135 years of relevant experience in Field Applications, Pre-Sales, or Customer Engineering roles in semiconductor or EDA domains Bachelor\u2019s or Master\u2019s degree in ECE, EE, CS, or related field. Demonstrated interest in semiconductor IP, verification, or architecture. Bonus: Prior work with RISC-V-based systems. Benefits PERKS AND CULTURE High ownership in a customer-facing, technically hands-on role. Direct collaboration with InCore\u2019s founding and technical leadership. Work on Indias leading RISC-V IP platforms. Exposure to fast-paced product development and iteration cycles. Be part of the India semiconductor story from the frontlines.