Posted:3 days ago
Efficiently manage intra-day staffing and service level
Provide timely, accurate reports on intra-day performance
Monitor and drive schedule adherence
Communicate effectively with internal and external customers
Perform other duties and assignments as directed
Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail.
Solid critical thinking, problem solving, and interpersonal skills.
Demonstrates ability to give and receive feedback with peers and business partners.
Must demonstrate sound arithmetic, analytical and problem solving ability.
Excellent verbal, written and comprehension skills.
Strong Excel skills. Ability to scrub, dissect and shape data, create customized reports.
Knowledge on WFM systems such as eWFM, Verint/BluePumpkin, IEX, CMS etc.
How to apply :-
Work from Office
Full Time
EXL
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