Senior Executive

Job Summary:

Pre-Sales Team Lead

Key Responsibilities:

• Lead and manage the pre-sales team to ensure timely follow-up on all leads generated through multiple channels.
• Assign leads to the team, monitor daily performance, and ensure achievement of set targets.
• Qualify potential leads through telephonic discussions and schedule site visits for the sales team.
• Maintain and update the CRM system with accurate lead information and follow-up status.
• Coordinate closely with the sales and marketing teams to align on campaigns, offers, and project updates.
• Analyze lead sources and conversion data to identify improvement areas.
• Ensure high levels of customer satisfaction through professional communication and follow-up.
• Train, guide, and motivate team members to enhance productivity and efficiency.
• Prepare daily, weekly, and monthly reports on team performance and lead status.
• Handle escalated customer queries and ensure prompt resolution.

Requirements:

• Bachelors degree in Business Administration, Marketing, or a related field.

• 36 years of experience

  in pre-sales or telecalling, experinece in

  real estate industry is a must

  .
• Proven experience in

  team handling

  and performance management.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in

  CRM tools

  and

  MS Excel / Google Sheets

  .
• Target-driven, proactive, and organized approach to work.

Key Skills:

Pre-Sales Coordination, Lead Management, CRM Handling, Team Leadership, Client Interaction, Customer Relationship Management, Communication Skills, Lead Qualification, Sales Support, Real Estate Knowledge, Excel Reporting, Training & Mentoring, Conversion Analysis