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Bajaj Finserv
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Senior Executive - Operations And Service, Customer Service Branch, Customer Service

Senior Executive - Operations And Service, Customer Service Branch, Customer Service

Bajaj Finserv

0 - 2 years

2 Lacs

Rājkot

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

service finance data marketing training auditing valuation analysis evaluation

Work Mode

On-site

Job Type

Part Time

Job Description

Operations And ServiceRajkot

Posted On

12 Aug 2025

End Date

12 Aug 2026

Required Experience

0 - 2 Years

BASIC SECTION

Job Level

GB01

Job Title

Senior Executive - Operations And Service, Customer Service Branch, Customer Service

Job Location

Country

India

State

GUJARAT

Region

West

City

Rajkot

Location Name

Rajkot

Tier

Tier 2

Skills

SKILL

SKILLS AS PER JD

Minimum Qualification

OTHERS

JOB DESCRIPTION

Job Purpose

“This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity

Duties and Responsibilities

• Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives• Training for subsequent new hires on Policies & Processes for Gold Loan.• Ensuring policy adherence and meeting the TAT at branches.• Ensuring adherence to Vaulting Process & Policies.• Auditing Gold as per laid down Policies & Process.• Valuation of Gold Ornaments• Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis.• Data Analysis & Sharing of best practices with other location teams

Required Qualifications and Experience

• Graduate 1-4 years of relevant experience in Gold loan Industry.• Knowledge of Gold Appraisal process• Imparting Gold Appraisal / Evaluation Training.• Good interpersonal skills

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Senior Executive - Operations And Service, Customer Service Branch, Customer Service