Senior Executive - IT Asset Management & Support

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Job Summary:

Senior Executive - IT Asset Management & Support is responsible for managing the organizations IT assets and providing technical support to ensure the efficient operation of IT systems. This role involves tracking and managing hardware and software assets, ensuring compliance with licensing agreements, and providing technical support to end-users. The ideal candidate will have a strong understanding of IT asset management, excellent problem-solving skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

IT Asset Management:

Track and manage IT assets, including hardware, software, licenses, and warranties.

Maintain an accurate and up-to-date inventory of IT assets.

Ensure compliance with software licensing agreements and company policies.

Coordinate with vendors for procurement, maintenance, and disposal of IT assets.

Conduct regular audits of IT assets and reconcile discrepancies.

Technical Support:

Provide technical support to end-users for hardware, software, and network-related issues.

Troubleshoot and resolve technical problems in a timely and efficient manner.

Assist in the setup, configuration, and maintenance of IT equipment.

Manage user accounts and permissions in various systems.

Document technical issues and resolutions in the helpdesk system.

Qualifications:

Bachelors degree

1-5 years of experience in IT asset management and technical support.

Strong understanding of IT asset management principles and best practices.

Proficient in using IT asset management tools and software.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

About Compunnel: https://www.compunnel.com/

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If you think, you are the right fit for this role, please share your updated CV on Komal.sharma@compunnel.com

Regards,