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Senior Executive - Debt Management Services - Urban GCL

Senior Executive - Debt Management Services - Urban GCL

Bajaj Finance

1 - 2 years

7 - 11 Lacs

mumbai goregaon

Posted:7 hours ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Urban GCL
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers and agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case-to-case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Required Qualifications and Experience

Proven experience in debt collection or recovery operations.

Strong understanding of legal guidelines related to collections and repossessions.

Ability to manage and track portfolios and individual cases.

Experience in vendor management and team leadership.

Strong analytical and reporting skills.

Excellent communication and interpersonal skills.

Ability to work under pressure to meet targets and deadlines.

Experience coordinating with internal and external stakeholders.

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