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Senior Executive - Debt Management Services - Urban GCL

Senior Executive - Debt Management Services - Urban GCL

Bajaj Finance

0 - 1 years

7 - 11 Lacs

patna india

Posted:1 day ago| Platform:

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Skills Required

finance management legal risk payments management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Urban GCL
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Report (DRR).

Develop and implement strategies to improve collection rates.

Track cases individually.

Ensure resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy development.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Proven experience in debt management or collections.

Strong understanding of regulatory compliance in collections and repossessions.

Ability to manage portfolios and develop debt collection strategies.

Experience in team leadership and vendor management.

Excellent communication and negotiation skills.

Proficient in reporting and analysis.

Ability to handle escalations and resolve issues effectively.

Strong organizational and record-keeping skills.

Experience coordinating with internal and external stakeholders.

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