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Senior Executive - Debt Management Services - Urban GCL

Senior Executive - Debt Management Services - Urban GCL

Bajaj Finance

0 - 1 years

7 - 11 Lacs

sangli india

Posted:1 day ago| Platform:

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Skills Required

debt management legal legal operations risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Urban GCL
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Report (DRR).

Develop and implement strategies to improve collection rates.

Track cases individually.

Ensure resolution as per Annual Operating Plan (AOP) within agreed timelines.

Portfolio management.

Develop and execute debt collection strategies.

Achieve collection targets.

Ensure regulatory compliance.

Prepare and analyze reports.

Manage risk.

Lead and guide team members.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Proven experience in achieving collections targets by visiting customers/agencies.

Ability to monitor performance against set parameters and provide regular updates.

Knowledge of legal guidelines for repossessing products.

Experience in maintaining accurate records of customer interactions and transactions.

Ability to provide regular reports on collection activities and performance.

Experience in handling escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management experience.

Skills in developing and implementing strategies to improve collection rates.

Case-to-case tracking ability.

Experience in resolution as per AOP within agreed timelines.

Strong portfolio management skills.

Expertise in debt collection strategy.

Track record of target achievement.

Understanding of regulatory compliance.

Reporting and analysis skills.

Risk management experience.

Experience in team leadership.

Vendor management skills.

Ability to coordinate with internal and external clients.

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