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Bajaj Finance
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Senior Executive - Debt Management Services - Rural

Senior Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

4 - 8 Lacs

junagadh gondal

Posted:-1 days ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Debt collection and recovery.

Risk mitigation and legal proceedings.

Record keeping and reporting.

Compliance and regulations.

Required Qualifications and Experience

Proven experience in achieving collections targets.

Experience in monitoring and reporting performance against set parameters.

Knowledge of legal guidelines related to repossession and debt collection.

Strong record-keeping and customer interaction skills.

Ability to handle escalations and resolve issues promptly.

Experience in managing DRR (Daily Risk Report).

Experience in developing and implementing collection strategies.

Team management experience, preferably in debt collection.

Ability to rectify problems encountered during the collection process.

Skills in managing and analyzing average collection reports.

Demonstrated portfolio management abilities.

Understanding of regulatory compliance and legal proceedings related to collections.

Strong risk management skills.

Experience in vendor management.

Excellent coordination skills with internal and external stakeholders.

Strong analytical and reporting abilities.

Proven track record in risk mitigation and compliance.

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