Senior Executive - Debt Management Services - Consumer

Bajaj Finance

1 - 2 years

8 - 12 Lacs

hodal palwal

Posted:2 days ago| Platform:

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Skills Required

debt management handle escalations legal guidelines loans legal collection recovery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.
Duties and Responsibilities Achieve collections target by visiting customers/agency.
Monitor performance against set parameters and provide regular updates.
Ensure legal guidelines are complied with while repossessing products.
Maintain accurate records of customer interactions and transactions.
Provide regular reports on collection activities and performance.
Handle escalations promptly and effectively to resolve issues.
Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clientsRequired Qualifications and Experience Achieve collections target by visiting customers/agency.
Monitor performance against set parameters and provide regular updates.
Ensure legal guidelines are complied with while repossessing products.
Maintain accurate records of customer interactions and transactions.
Provide regular reports on collection activities and performance.
Handle escalations promptly and effectively to resolve issues.
Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients.

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