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Bajaj Finance
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Senior Executive - Debt Management Services - Consumer

Senior Executive - Debt Management Services - Consumer

Bajaj Finance

1 - 2 years

8 - 12 Lacs

patna

Posted:1 day ago| Platform:

Apply

Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Consumer
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers/agency.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Required Qualifications and Experience

Experience in achieving collections targets by visiting customers/agencies.

Ability to monitor performance and provide regular updates.

Understanding of legal guidelines related to repossession.

Proficiency in maintaining accurate records of customer interactions and transactions.

Experience in reporting collection activities and performance.

Strong problem-solving skills in handling escalations.

Experience in DRR (Daily Risk Report) management.

Capability to develop and implement strategies to improve collection rates.

Experience in case tracking and timely resolution as per AOP.

Portfolio management skills.

Knowledge of debt collection strategies and target achievement.

Understanding of regulatory compliance in debt management.

Skills in reporting, analysis, and risk management.

Proven team leadership abilities.

Experience in vendor management.

Ability to coordinate with internal and external clients.

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