Job
Description
The SAP BASIS Administrator will be a member of our Enterprise Systems team. The primary purpose of this position is to monitor and administer SAP applications, troubleshooting, maintain our documentation on issues, changes to application, and points of contact internally and externally. Another important aspect to this role is automation. We expect regular automation of processes and troubleshooting issues with SAP systems. What you'll do Support & maintain an existing SAP landscape that includes ECC/ERP, Portal, PI, SLT, HANA, Business Objects, Data services & Solution Manager. Perform System/Client Copies for large databases. Conduct Analytical review and recommendation for landscape improvements. Monitor file system and database capacity and work with administrators to add space as needed. Possess Windows, MS SQL Server, FTP working knowledge Solution Manager experience a must. Own, resolve and test Basis related issues. Conduct System monitoring and setup of batch jobs. Perform General problem resolution (i.e., short dumps, OSS notes, OSS messages). Perform SAP performance monitoring/tuning, including Early Watch Report Generation and analysis. Support integration with SAP Add-Ons and interfaces. Investigate SAP related database management system problems. Monitor the DBMS performance and disk capacity (table spaces). Analyze impact of the application related OSS notes / patches / service package recommendations. Recommend appropriate application-related patches / notes / service packages. Implement recommendations and test (e.g., SAP Kernel, Support Pack Stack, etc.). Perform Upgrading/updating SAP add-on products. Handle Other duties and projects as assigned. What you'll bring Bachelor's Degree in Information Technology, or any other related field. 3-6 years experience as an SAP Basis Analyst or Administrator. System monitoring experience using SAP standard toolset. Troubleshooting and problem-solving including short dump analysis, OSS review & interaction, etc. Experience in a production support environment including the use of a ticketing system and compliance with SLA requirements. Experience with SAP application patching (e.g., kernel, hot packs, etc.). Experience with change management processes and transport management. Experience with Solution Manager with basic and extended configuration. Highly self-motivated, excellent time management and organizational skills, and ability to handle multiple concurrent tasks with minimal supervision. Can hold team and self responsible for maintaining the highest possible performance standards and meeting agreed upon commitments even under difficult circumstances. Takes responsibility for outcomes of actions and decisions. Accomplishes tasks and activities efficiently and according to importance. Must possess excellent customer service, communication and problem-solving skills. Demonstrates poise, maturity, and resilience with all audiences and circumstances. Must be a team player, dedicated, and proactively shares knowledge and best practices with others. Ability to clearly present technical approaches or findings in oral and written format.
