Job
Description
What youll do: Support & maintain an existing SAP landscape that includes ECC/ERP, Portal, PI, SLT, HANA, Business Objects, Data services & Solution Manager. System/Client Copies for large databases. Analytical review and recommendation for landscape improvements. Monitor file system and database capacity and work with administrators to add space as needed. Windows, MS SQL Server, FTP working knowledge a must - Solution Manager experience. Own, resolve and test Basis related issues. System monitoring and setup of batch jobs. General problem resolution (i.e. short dumps, OSS notes, OSS messages). Perform SAP performance monitoring/tuning, including Early Watch Report Generation and analysis. Support integration with SAP Add-Ons and interfaces. Investigate SAP related database management system problems. Monitor the DBMS performance and disk capacity (table spaces). Analyze impact of the application related OSS notes / patches / service package recommendations. Recommend appropriate application-related patches / notes / service packages. Implement recommendations and test (e.g., SAP Kernel, Support Pack Stack, etc.). Upgrading/updating SAP add-on products. Other duties and projects as assigned. What youll bring: Bachelor s Degree in Information Technology, or any other related field. 3-6 years experience in experience as a SAP Basis Analyst or Administrator. System monitoring experience using SAP standard tool set. Troubleshooting and problem solving including short dump analysis, OSS review & interaction, etc. Experience in a production support environment including the use of a ticketing system and compliance with SLA requirements. Experience with SAP application patching (e.g. kernel, hot packs, etc.). Experience with change management processes and transport management. Experience with Solution Manager with basic and extended configuration. Highly self-motivated, excellent time management and organizational skills, and ability to handle multiple concurrent tasks with minimal supervision. Can hold team and self responsible for maintaining the highest possible performance standards and meeting agreed upon commitments even under difficult circumstances. Takes responsibility for outcomes of actions and decisions. Accomplishes tasks and activities efficiently and according to importance. Must possess excellent customer service, communication and problem-solving skills Demonstrates poise, maturity, and resilience with all audiences and circumstances. Must be a team player, dedicated, and proactively shares knowledge and best practices with others. Ability to clearly present technical approaches or findings in oral and written format.
