Posted:None|
Platform:
Work from Office
Full Time
Experience Required:
3 - 7 years
Must Haves:
- Bachelor's Degree in Engineering (Computer Science, Electronics) and above, Or Master's Degree in Computer Applications (MCA)
- Must have at least 3 years of experience, preferably a part of it in the IT Management / Application Performance Management area
- Should have at least 3 years of experience in one of the Unix-based operating systems - Linux, AIX, Solaris & HPUX
- Exposure to 1 or more of the following business domains (Must have had a client in any of the domains, in the career history): Banking / E-commerce / Manufacturing
- Should be able to create and run basic database SQL queries stored Procedures or Oracle Replication
- Must be able to gather requirements from customers and translate it into clear SOW documents
- Basic System Administrator skills (shell scripting/automation)
Overall Skills Needed:
- Linux
- RDBMS (Oracle/MySQL/MS SQL)
- Scripting in Perl or Shell Script or Expect
- Tomcat or JBoss or WebSphere or WebLogic
- Good to have exposure to Flink or any other stream processing framework
- Good to have exposure to AI / ML
- Good to have knowledge of Nomad, Consul, Couchbase, KeyCloak, HAProxy
Key Responsibilities:
- Develop a deep understanding of the AppsOne solution suite and its capabilities through training and hands-on experience
- Understand & document client application landscape and infrastructure
- Get details of known application, infrastructure outages and pain points
- Understand customers' requirements and translate them to specific monitoring requirements
- Review the plan and get sign-off from the client project manager
- Hands-on implementation and configuration of AppsOne to monitor the client Applications & infrastructure
- Ensure on time delivery of tasks and completion of AppsOne implementation milestones
- Analyse the alerts and issues identified by AppsOne to prepare a detailed Root Cause Analysis report
- Fine tune AppsOne configuration based on analysis of alerts
- Provide insights to Client on changes, enhancements required in their infrastructure based on analysis of AppsOne alerts
- Train client / Appnomic monitoring team on features of AppsOne and using it to proactively monitor performance in their environment as well as use the product to identify bottlenecks as needed
- Document best practices in deploying AppsOne in customer environments
- Track the support requirements and interface with the AppsOne support team for quick resolutions
- Manage the AppsOne patch updates and upgrades on an ongoing basis
- Ensure and document full deployment of AppsOne product in client's environment
- Continuously monitor and improve the deployments
- Troubleshooting configuration/environment/application server issues
- Lead regular meetings with clients and internal stakeholders
- Provide feedback to engineering and product management team to improve features of the product and packaging
Experience with Volume Scale of Operations:
Strategic clients of AppsOne
Additional Position Requirements:
Experience in Windows Server operating system and administration skills is an added advantage
Experience working on distributed enterprise software products
1-2 years of experience in customer-facing positions as a professional services consultant or implementation engineer
Prior development background in J2EE or .Net stack is a strong plus
Engagement Type:
full_time
Job Type:
office
Travel Requirement:
Candidate should be open to travel domestic and international. Approx 35% travel expected
Employer Industry:
AI
Employer Website:
https://appnomic.com/
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