Senior Engineer - Network Services

Role Overview: As a Technical Support Specialist, you will be responsible for providing technical support in the development and implementation of customer applications and company products. Your role will involve conducting on-site enhancements, maintenance, and support for both new and existing systems. Additionally, you will be required to implement new product configurations, software upgrades, install network devices, and hardware components or peripherals. Your expertise in diagnosing, troubleshooting, and repairing technical problems will be crucial in ensuring the smooth functioning of systems. It is essential that you have a good understanding of the company and third-party vendor products utilized in the customer's application/systems. Key Responsibilities: - Provide technical support in the development and implementation of customer applications and company products - Conduct on-site enhancements, maintenance, and support for both new and existing systems - Implement new product configurations, software upgrades, install network devices, and hardware components or peripherals - Diagnose, troubleshoot, and repair technical problems to ensure smooth system functioning - Understand and utilize company and third-party vendor products in customer applications/systems Qualifications Required: - General proficiency with tools, systems, and procedures required to fulfill job responsibilities - Ability to consult with senior or specialist staff members on technical issues to enhance skills and experience (Note: No additional details of the company were mentioned in the job description.),