Senior Engineer, Field Service

Role Overview: As a Service Engineer, you will be responsible for visiting customer sites to perform installation, commissioning, preventive maintenance, and breakdown maintenance of HVAC & Precision Air Conditioners (PACs) and Chillers. Your strong technical background in HVAC systems, excellent problem-solving skills, and effective communication with customers will be crucial in resolving issues and ensuring customer satisfaction. Key Responsibilities: - Visit customer sites to install, commission, and maintain Precision Air Conditioners (PACs) or Chillers - Perform preventive maintenance tasks according to scheduled maintenance plans - Respond promptly to breakdown calls and efficiently troubleshoot technical issues - Work closely with customers to understand their requirements and provide effective solutions - Diagnose and resolve problems encountered during PAC and Chiller operation - Maintain accurate records of service activities using appropriate documentation systems - Provide technical support and guidance to customers on HVAC system operation and maintenance procedures - Collaborate with internal teams to address customer inquiries and resolve issues - Proactively identify opportunities for service delivery improvement - Demonstrate professionalism and commitment to delivering high-quality service - Uphold safety standards and protocols while performing onsite activities Qualifications: - Bachelor's or Diploma or BTech in Mechanical Engineering, HVAC Engineering, or a related field (Note: The additional details about the company were not provided in the Job Description.),