Job
Description
About SLK SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, weve helped organizations across diverse industries - insurance providers, financial service organizations, investment management companies, and manufacturers - reimagine their business and solve their present and future needs. At SLK, we champion diversity and inclusion, valuing the unique perspectives and talents each individual brings. We empower specially abled talent by fostering a supportive environment that welcomes every members abilities. Our goal is to create an innovative workspace enriched by diversity, providing reasonable accommodations to ensure everyone can contribute to our success. We invite candidates from diverse backgrounds to help us build a more inclusive future. BASIC INFORMATION ON THE POSITION Position Name: Senior Engineer - Delivery Excellence Mandatory/Required Skills Location Position Name: Senior Engineer - Delivery Excellence Location: [[location_obj]] PURPOSE OF THE ROLE Team Lead - Process Quality is required to provide process and quality assurance support to projects in a CBU. The team member is responsible to work with the Project Owner Delivery team to come up with Project specific process, Participate in Project reviews (internal / customer), Track the metrics and project health and reporting KEY RESPONSIBILITIES AND ACCOUNTABILITIES Participate in receiving, analysing and improving Customer satisfaction, reduce customer complaints and customer reported defects Participate and contribute in Customer status calls, customer reviews from Process Quality perspective Derive PPQA plan for CBU projects, perform, monitor and report the activities to the concerned. Should have supported 8-10 project as SQA or Process Support Contribute/ Drive to Quality reviews and improvement initiatives within the CBU Participate/ Contribute in Operational Reviews, Internal team meetings Support POs and PMs in Process tailoring, Planning, Estimation, Risks management and Reviews. Ensure Project s adherence to QMS and Projects defined software processes through health reviews compliance reviews/ audits. Provide early alert and right insight to the management Define metrics for the projects. Track periodically and publish to management Review project planning documents and engineering artifacts to ensure First Time Right / Quality at source Assist PO / PM in process tailoing and establishing projects software development process based on SLK process and customer / project specific requirements Come up with practical and innovative thoughts for optimization / efficiency improvement Actively participate in nominated training programmes EDUCATION QUALIFICATION Bachelor of Engineering (any discipline) or MCA Certifications: CSQA, CSM, Six Sigma (Green Belt), ITIL (All Desired) MINIMUM EXPERIENCE REQUIRED Overall (in years): 2-3 years Relevant (in years): 1-2 years DOMAIN/ FUNCTIONAL SKILLS Awareness on Banking, Financial Services, Insurance, Manufacturing, Supply Chain, Energy Utilities Domain Knowledge on SDLC (Waterfal, Iterative, Agile etc.) and various Quality Models / Framework (CMMI, ISO) Knowledge on Quality Assurance, Control and Improvement activities Should possess good communication skills (Oral Written) Ability to manage a team and interact with PO / PM Proficient use of ALM tools like Version One, TFS, MS office tools like MS Excel
