Senior Director

Location - Pune

Our Client is a global leader in Technology having global presence we are looking for SeniorDirectorCloud information Services for Pune office

Primary Responsibilities

Minimum of 18 years of global work experience, including at least 5 years in a leadership role in operating a remote shared services center

and liaising with a global leadership team

Experience in leading a large and broad function with operational, customer-facing, and cloud-focused service delivery teams including overseeing a 24x7x365

operations center

Experience with managing technical personnel, in service delivery teams that span multiple shifts

Strong business acumen and strategic vision, consistently aligning the division's objectives with the overarching goals of the organization

Excellent stakeholder management and communication skills to work with India and global leaders

Excellent advocacy skills and effective collaboration on a global scale

Strong presentation skills for both internal and external audiences

Ability to interact efficiently and effectively with all audiences ranging from C-level executives to individual contributors

Knowledge of Enterprise security policies and standards

Bachelor's degree or higher in Engineering, preferably in Computer Science, Computer Applications or a related discipline

SAS Platform administration experience

Experience with cloud platforms, DevOps practices, and agile methodologies

We're looking for

This role willrepresents Cloud information services as aleadershiprole to engage as a strategic member of theleadership team

Build, recruit, retain and mentor the future leaders of

Serve as an escalation point for complex customer and/or service issues

Effective collaboration with global teams within and outside of organisation

Continuous improvement and innovation in the way in which global services are delivered including how to promote and growCIS division

Management and leadership for CIS division in Pune, India

Hires and retains outstanding talent focused on customer delivery and support

Works with the global CIS Leadership team (Global Service Owners) to establish, improve and scale the local CIS team