Senior Director - Client Servicing

As a Senior Account Director at our Gurgaon office, you will play a crucial role in managing client relationships and leading a high-performing team. With over 10 years of experience in Account Management, specifically for Creative and Media-led clients within the digital advertising ecosystem, you will be responsible for driving strategic growth and operational excellence across accounts. Your primary focus will be on building and nurturing long-term client relationships to ensure growth, retention, and satisfaction. You will work closely with clients as a strategic partner, offering insight-driven marketing solutions aligned with their business objectives. Additionally, you will lead the development, execution, and delivery of integrated campaigns across digital platforms, ensuring quality and effectiveness at every step. In this leadership role, you will oversee team performance, set clear goals, and provide continuous feedback to account managers and executives. Your strong leadership capabilities will be essential in managing cross-functional teams and fostering a culture of collaboration, curiosity, and continuous learning. You will also be responsible for driving process optimization by evaluating and refining internal workflows to drive efficiency and scale. Your ability to champion and embed account management best practices across the team will be crucial in ensuring operational excellence. To excel in this role, you should have a postgraduate/MBA degree with a strong academic foundation and at least 10 years of relevant experience in client servicing/account management in a digital-first advertising agency. Strong communication, presentation, and interpersonal skills are essential, along with high attention to detail and the ability to manage multiple projects in a fast-paced environment. Joining Interactive Avenues will provide you with a range of benefits, including flexible working hours, paid holidays, maternity and paternity leave, insurance coverage, and opportunities for learning and development. Our commitment to diversity, equity, and inclusion ensures a supportive and inclusive work environment for all employees.,