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Priority Technology Holdings
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Senior Database Administrator

Senior Database Administrator

Priority Technology Holdings

1 - 6 years

3 - 8 Lacs

Chandigarh

Posted:2 days ago| Platform:

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Senior Database Administrator

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job_Description":"

Company Profile:

Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fin-tech products & solutions.

We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive.

We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods.

Priority is an employee-first organization and we continually strive to ensure their professional and personal success supported by employee-friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success.

About Role:

Are you ready to take your career to the next level in the world of financial services? Join us as a Payment Operations, Analyst where you\u2019ll play a crucial role in managing and supporting cash management products. This is your opportunity to work with a dynamic team, engage with diverse clients, and drive operational excellence. Be a part of the team that values innovation, client satisfaction and professional growth.

Analyst Job Description:

As an Analyst within Payment Operations, you will manage and be responsible for handling banking operations tasks. Support day-to-day processing of financial transactions, ensure operational efficiency and maintain regulatory compliance. Analyst will play a key role in processing, analysing and reconciling transactions as well as identifying areas for improvement within banking operations.

Duties Include:

BANKING OPERATIONS:

-- Transaction monitoring

Monitoring job notifications and bank acknowledgements for both Inbound and Origination NACHA and ICL files including returns.

Reviewing Inbound Wires and outbound wires and handle exceptions.

Managing remote deposit checks sent by Clients and refund checks received from Creditors, Courier vendors and Service providers.

Conduct testing in identifying bank processing behaviour and CFT system ledgers for all FBO accounts.

Handling ACH and ICL processing exceptions i.e., Affidavits, Late returns, etc.

Build checklist for possible transaction exceptions and handle them on timely manner.

Generate reports in Looker platform to monitor volume trends.

-- Support activities

Coordinate with New/ Existing bank partners for opening new bank accounts.

Coordinate with Bank partners for company name and company id whitelisting for new Subscribers.

Handle POA (proof of authorization) requests from the bank partners through JSD (Jira) ticketing tool.

Co-ordinate with different teams to deliver solutions for bank-ops processing issues.

Support banks on their annual audits.

-- Cost optimization

Handling fund optimization rules to active optimal interest income.

Onboarding new bank partners and conduct price negotiations.

Manage volume distribution between the bank partners to achieve optimal processing cost.

RECONCILIATION SUPPORT:

Reviewing of Previous day BAI files and monitoring Recon jobs.

Monitor daily balance reconciliation and identify discrepancies.

Coordinate with internal teams to resolve the discrepancies within SLA.

Review transaction reconciliation and get the discrepancies resolve within SLA.

Support Finance team in building accounting entries by providing Liability and asset reports.

Support auditors by providing requested information related to transactions processed in system.

Other Activities:

Monitor and respond to requests via department email inboxes.

Assist with daily reconciliation of platforms.

Other duties as assigned.

Audit Jira tickets to make sure we are performing corrective actions maintaining SLA and reviewing with the manager to find out gaps if any.

Help in creating the SOP documents for all our processes.

Coordinate with different teams to deliver solutions for payment processing issues.

Participate in acceptance testing in both QA and production environments to verify enhancements and bug fixes related to payment operations features.

Requirements
Education and Experience Requirements:

A Bachelor degree in any discipline.

1 year of experience in payment processing.

Good understanding of Banking and Payments industry.

Ability to understand end to end process flow, consider downstream impacts when decision making.

Ability to coordinate and organize work while meeting and handling multiple deadline processes.

Ability to multi-task and balance numerous activities simultaneously.

Proficiency in MS Office, particularly Excel.

Basic knowledge of MySQL, NACHA guidelines, or the U.S. banking system or accounting systems.

Good communication skills both written and verbal.

Be a team player.

Must have the ability to work independently.

Highly motivated and strong attention to detail.

Benefits
Benefits:

5 Days Working

One Complimentary Meal per Day

Internet Reimbursement

Gym Reimbursement

Group Medical Insurance

Mental Health support benefits

Relocation Assistance (if Applicable)

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Senior Database Administrator