Senior Data Analyst

About the Role:

We are seeking a highly skilled and experienced Senior Data Analyst to join our dynamic

Operations team. In this pivotal role, you will be instrumental in leveraging data to

optimize operational efficiency, identify bottlenecks, enhance service delivery, and

uncover actionable insights that directly impact our operational excellence and client

satisfaction.

Duties and Responsibilities

Data Analysis & Insight Generation:

Conduct in-depth analysis of large and complex datasets to identify trends, patterns, and anomalies. Translate raw data into clear, concise, and actionable insights that address key business questions.

Data Manipulation & Transformation:

Reporting & Visualization:

and presentations that effectively communicate analytical findings to various stakeholders, including senior leadership.

Problem Solving:

Stakeholder Collaboration

Data Quality & Governance:

integrity across various data sources.

Methodology & Innovation:

techniques and tools to enhance the team's capabilities and efficiency.

Qualifications:

Experience:

delivering impactful data-driven insights.

Analytical Mindset:

innate curiosity and ability to break down complex problems into manageable

components.

Data Manipulation Expertise

Sheets or Microsoft Excel (advanced functions, pivot tables, VLOOKUP/XLOOKUP,

conditional formatting, data validation, charting, etc.) is a must.

Data Slicing & Dicing

large volumes of data from various sources to uncover meaningful patterns and

relationships.

Communication Skills

to articulate complex analytical concepts to non-technical audiences clearly and concisely.

Attention to Detail:

and integrity.

Proactiveness:

collaboratively within a team environment.

Preferred Qualifications (Nice to Haves):

Experience with SQL for data querying and extraction.

Experience with statistical analysis and modeling (e.g., Python, R)