Job Title: Integration Manager (SAP Integration Suite, Boomi, MuleSoft, and Apigee) Location: Remote (With a minimum of 2 weeks onsite in Pune/Mumbai/Nagpur) Experience Required: 8 to 10 Years of Experience Job Description: We are seeking an experienced Integration Manager to join our dynamic team. As an Integration Manager, you will be responsible for designing and implementing integration solutions across diverse platforms and technologies. Your expertise in middleware technologies such as SAP Integration Suite, Boomi, MuleSoft, and Apigee will be crucial in driving seamless integration strategies. Responsibilities: Design and integration solutions based on business requirements and technical considerations. Evaluate and recommend middleware technologies best suited for integration challenges. Develop integration frameworks, standards, and guidelines to ensure scalable and robust solutions. Collaborate with stakeholders including business analysts, project managers, and development teams to deliver integrated solutions. Lead integration projects from conception to completion, ensuring adherence to timelines and budget constraints. Conduct performance tuning and optimization of integration solutions to enhance efficiency and reliability. Provide technical guidance and mentorship to junior team members. Requirements: Bachelor’s degree in Computer Science, Information Technology, or related field. Proven experience (8-10 years) in designing and implementing integration solutions using middleware technologies. Deep understanding of SAP Integration Suite, Boomi, MuleSoft, Apigee, and other relevant middleware platforms. Strong knowledge of integration patterns, API design, and microservices architecture. Experience with cloud-based integration (Azure, AWS, GCP) is highly desirable. Excellent communication and interpersonal skills with the ability to effectively collaborate across teams. Certification in relevant middleware technologies is a plus. Show more Show less
Job Title – D365 CE Technical Consultant Location – Remote Experience – 6+ Years Employment Type – Fulltime Required: • 6-9 Years of experience as D365 CE Technical • Strong knowledge in CE technical (Workflow, plugins, Java script, JQuery, Typescript, C#, CSS, Web API, and PCF) • Strong knowledge in Cloud Development (Azure Full Stack) • Should have expertise on Plugins, Power Automate flows & Power Platform. • Good knowledge of integrations with third party systems. • Having certification on Dynamics 365 CRM & Azure is desirable • Strong communication & customer facing skills
As a highly skilled Senior Techno Functional Consultant with over 8 years of experience, you will be responsible for leveraging your expertise in Microsoft Power Platform, Microsoft Dynamics 365 Customer Engagement, and Microsoft Dynamics CRM to deliver high-quality solutions. Your role will involve collaborating with business stakeholders, analyzing complex requirements, and developing innovative solutions within an Agile environment. If you have a passion for cutting-edge technologies and thrive in dynamic settings, we invite you to apply for this position. Your qualifications should include: - 8+ years of hands-on experience with Microsoft Power Platform, Dynamics 365 Customer Engagement, and Microsoft Dynamics CRM across various industries. - Proficiency in Power Apps, Power Automate, Common Data Service (Dataverse), and solution architecture. - Demonstrated skills in business process automation, enterprise application development, and translating functional requirements into technical solutions. - Experience in plugin development, JavaScript, workflows, web resources, custom actions, REST-based APIs, integrations, and data migrations. - Strong problem-solving, analytical, and troubleshooting capabilities. - Ability to lead workshops, advise clients on complex business solutions, and communicate effectively with stakeholders. - Familiarity with Agile methodologies, DevOps practices, and CI/CD pipelines. Key Responsibilities: - Collaborate with business stakeholders to understand detailed requirements and translate them into technical solutions. - Utilize best practices in the Microsoft Power Platform to develop innovative solutions. - Enhance usability and performance of business applications and automation solutions. - Analyze project requirements and propose solutions for complex business needs. - Customize, configure, develop plugins, web resources, actions, integrations, and data migrations within the Power Platform and Dynamics 365. - Develop custom connectors for Power Automate and implement solutions with multiple data sources via REST-based APIs. - Conduct workshops, provide proofs of concept, and support estimation of project efforts and costs. - Offer expert advice on Power Platform, Dynamics 365 Customer Engagement/CRM capabilities to clients. - Build strong client relationships, understand business processes, and provide tailored recommendations for customer satisfaction. - Lead Business Process Analysis and Requirements Gathering for specialized solutions architecture. - Support pre-sales efforts, mentor junior team members, and drive onboarding and training programs. - Contribute to thought leadership, process improvements, and best practices for organizational efficiency. Preferred Certifications: - Microsoft Power Platform Functional - Microsoft Dynamics 365 - CRM - Microsoft Power Apps + Dynamics 365 Developer If you are ready to take on this challenging role and contribute to the success of our team, we look forward to receiving your application.,
Job Description We are hiring a PDM (Professional Dynamics Member) with deep expertise in Microsoft Dynamics 365 F&O Functional – Finance and strong working knowledge of Power BI. ✅ Key Requirements: 10+ years of experience in ERP implementations, with at least 6–8 years in Dynamics 365 F&O Functional (Finance). Proven knowledge of finance modules like GL, AP, AR, FA, Budgeting, and Cash & Bank. Expertise in Power BI – designing dashboards, financial reports, and business insights. Strong ability to gather business requirements, map them to functional solutions, and ensure smooth implementation. Excellent communication and collaboration skills with both technical and non-technical stakeholders. 🔧 Nice to Have: Microsoft certifications in D365 Finance. Experience with Azure services and cloud integrations. Knowledge of Agile/Scrum project methodology.
As a Senior Techno Functional Consultant specializing in Microsoft Power Platform and Dynamics 365, you will leverage your expertise in CRM/CE, Power Automate, Power Apps, Canvas, and Power Portals to deliver high-quality solutions. With over 8 years of experience, you will be responsible for solution architecture, customization, integrations, and data migrations. Your strong analytical skills will be key in translating complex business requirements into technical solutions. You will work closely with business stakeholders in an Agile environment to understand detailed requirements and develop innovative solutions within the Microsoft Power Platform. Your responsibilities will include customizations, configurations, plugin development, web resources, custom actions, integrations, and data migrations. Additionally, you will lead workshops, provide client advisory on business solutions, and support pre-sales efforts related to Microsoft CRM and integration solutions. Your expertise in Power Apps, Power Automate, Common Data Service (Dataverse), and REST-based APIs will be essential in building and enhancing business applications and automation solutions. You will play a key role in analyzing project requirements, proposing solutions for complex business needs, and delivering specialized solutions architecture and implementation strategies. Furthermore, you will provide mentorship to junior team members, drive training programs, and contribute to thought leadership and process improvements. If you are passionate about cutting-edge technologies and thrive in a challenging and dynamic environment, we invite you to apply for this Full-Time/Contract-to-Hire position as a Senior Techno Functional Consultant in Microsoft Power Platform and Dynamics 365.,
Job Title: Project Manager – Functional (Microsoft Dynamics 365 Finance & Operations) Location: Hyderabad (Hybrid) Experience Required: 8+ Years Notice Period: Immediate Joiners Preferred Job Overview: We are actively seeking a dynamic and experienced Project Manager – Functional (D365 F&O) to lead and drive Microsoft Dynamics 365 Finance & Operations (F&O) implementations and rollouts. The ideal candidate will bring a robust mix of functional expertise, hands-on delivery experience, stakeholder engagement, and a proven track record of managing ERP transformation programs in complex enterprise environments. Key Responsibilities: Project Leadership & Delivery: Oversee end-to-end project lifecycle management of D365 F&O implementation, upgrade, or rollout projects—from initiation through go-live and support. Stakeholder Collaboration: Engage and liaise effectively with business users, internal teams, functional/technical consultants, and third-party vendors to ensure smooth communication and aligned expectations. Business Analysis & Solutioning: Lead requirement gathering sessions, perform fit-gap analysis, and validate business processes against Dynamics 365 capabilities. Translate business needs into functional solutions and documentation. Timeline & Risk Management: Monitor project progress, manage scope and budget, track deliverables and deadlines, and proactively mitigate risks and issues. Change Management & Training: Drive user adoption by coordinating User Acceptance Testing (UAT), creating training plans and materials, and leading change management initiatives. Post-Go-Live Support: Ensure seamless post-implementation support, stabilization, and knowledge transfer to client teams. Required Skills & Qualifications: Minimum 8+ years of overall experience , with at least 5+ years in functional roles within Microsoft Dynamics 365 F&O (previously AX). Strong understanding of Finance and/or Supply Chain Management (SCM) modules within Dynamics 365 F&O. Hands-on experience in managing full lifecycle ERP projects —including scoping, planning, design, implementation, testing, training, and support. Demonstrated ability to work in agile/hybrid delivery models , managing cross-functional teams. Proven skills in project planning, budgeting, stakeholder coordination , and executive reporting . Excellent communication, documentation , and interpersonal skills . Microsoft Dynamics 365 certification (preferred).
Job Title: Customer Associate Experience Required: Minimum 1.5 years Location - CYBER CITY, Cybercity, Magarpatta, Pune, Maharashtra 411013 Job Summary: We are seeking a dedicated and customer-focused Customer Associate with at least 1.5 years of experience. The ideal candidate will have strong communication skills, a good command of the English language, and solid computer proficiency. You will be responsible for interacting with customers, resolving queries, and ensuring a high level of customer satisfaction. Key Responsibilities: Interact with customers via phone, email, or chat to address inquiries and provide support. Resolve customer issues promptly and professionally. Maintain accurate records of customer interactions. Collaborate with internal teams to ensure seamless customer service.
Job Title: Customer Service Representative (International Voice Process) Location: Cybercity, Magarpatta, Pune Shift: 6:30 PM to 3:30 AM IST Job Summary: We are seeking dynamic individuals to join our team as Customer Service Associates/Executives/Representative. The role involves providing exceptional customer service support in a fast-paced international contact center environment. Roles and Responsibilities: Minimum 1.5+ years of experience in Customer Service (International Voice Process). Handle customer queries and issues through various communication channels. Provide timely and accurate information to customers. Maintain high customer satisfaction ratings. Assist in resolving complex customer issues escalated from Level 1. Mentor and train Level 1 associates. Soft Skills: Excellent communication skills in English. Good understanding of the English language. Ability to handle stress and work under pressure to meet SLAs. Pre-requisites: Indian citizenship and above 18 years of age. No backlogs for participating in the hiring process. Flexibility to work in shifts and locations as per business requirements.
Job Description – Customer Service Executive Position: Customer Service Executive Location: Pune, Maharashtra Experience Required: 2–4 Years Employment Type: Full-time About the Role We are seeking a Customer Service Executive with proven experience in handling international voice processes, CRM tools, and SLA-driven environments . The role involves managing customer interactions via calls, emails, and live chat , ensuring timely resolution, and enhancing customer satisfaction. The ideal candidate should be proactive, detail-oriented, and skilled in issue resolution, upselling, and data analysis . Key Responsibilities Manage customer queries, complaints, and escalations via calls, emails, and live chat in alignment with SLAs. Handle international voice process support for US/UK clients, ensuring excellent communication and service quality. Perform cold calling and lead generation to convert inquiries into sales opportunities. Maintain accurate customer records using CRM tools such as Salesforce, Zoho, Freshdesk, or Zendesk. Ensure SLA adherence by monitoring AHT, FCR, and CSAT metrics. Collaborate with cross-functional teams (Sales, Operations, and Support) to resolve issues and improve workflows. Prepare daily/weekly reports and dashboards using MS Excel (VLOOKUP, Pivot Tables, Dashboards). Contribute to process improvement initiatives by analyzing customer feedback and operational gaps. Support upselling and cross-selling opportunities while maintaining high customer retention. Required Skills & Competencies Excellent communication and interpersonal skills with strong command over English. Proven experience in international customer service (voice & non-voice) . Proficiency in CRM & Ticketing Tools – Salesforce, Zoho, Freshdesk, Zendesk. Strong knowledge of MS Excel (Reports, Dashboards, Pivot Tables) . Ability to handle high-volume queries with accuracy and empathy. Experience in SLA management, complaint resolution, and escalation handling . Skills in cold calling, upselling, and cross-selling . Job Type: Full-time Pay: ₹350,000.00 - ₹400,000.00 per year Experience: IT: 3 years (Required) International voice process: 3 years (Required) Customer Service: 3 years (Required) Language: English (Required) Work Location: In person
Job Title: SAP MM/WM Consultant Location: Kharadi, Pune (Hybrid) Experience Required: Minimum 8+ years (SAP MM/WM) Job Description: Key Responsibilities: Perform end-to-end configuration and support for SAP MM/WM modules. Work on implementation, rollout, and support projects . Manage MM functionalities including: Master Data (Material, Vendor, Info Records, Source List, etc.) Payment terms, Pricing procedures Release strategies and approval workflows Goods receipt and inventory management using various movement types Invoicing and payment processes Expertise in Material Requirement Planning (MRP) concepts for procurement. Handle Stock Transport Orders (STOs) – intercompany & intracompany. Configure and manage SAP WM processes , including: Warehouse layout and structural changes Picking and put-away strategies Handling Units/Storage Units Integration with RF devices Control parameters, number ranges, and bin management Sort/Search sequence and movement type assignments Barcode printing and shipping processes (via Transportation Management) Kanban and Just-in-Time (JIT) processes Work with SAP MM/WM tables, function modules, and BAPIs . Provide expertise in inventory management and warehouse operations . Collaborate with cross-functional teams for integration with third-party shipping systems (added advantage). Qualifications & Experience: Minimum 8+ years of SAP MM/WM experience. At least 1 end-to-end implementation OR 1 rollout project experience. Strong experience in SAP ERP support for large client engagements (desirable). In-depth functional knowledge in MM and WM processes . Strong problem-solving and analytical skills with the ability to work in hybrid environments.
Job Description: SAP PP Consultant (SAP Production Planning) Location: Pune (Kharadi) – Hybrid Experience: 8+ Years Joining: Immediate to 30 Days Role Overview We are seeking an experienced SAP PP (Production Planning) Consultant to join our dynamic team in Pune (Kharadi). The ideal candidate will have strong expertise in SAP PP – Discrete Manufacturing & PP-REM , end-to-end implementations, and cross-module integrations. The consultant will be responsible for driving business process improvements, system configuration, solution delivery, and supporting ongoing operations in a hybrid working environment. Key Responsibilities Configure and support SAP PP module to meet business requirements across Production Planning, Execution, and Shop Floor Control. Lead Plan-to-Produce cycle design and execution including Master Data Management (Material Master, BOM, Routing, Work Centers, Production Versions). Manage Planning Strategies (MTS/MTO) , MRP (Regenerative/Net Change Planning), and Order Scheduling (Forward/Backward). Prepare and review Business Blueprint documents, Functional Specifications, and Test Scripts for end-to-end implementations. Conduct integration testing, regression testing, and UAT to ensure high-quality solution delivery. Collaborate with cross-functional teams (MM, SD, QM, PM) for seamless system integration. Provide support during system upgrades, configuration changes, and rollout projects . Engage with business users to gather requirements, translate them into system solutions, and provide user training/documentation. Monitor and ensure the stability of production planning processes , including Batch Management, Scheduling, and Run Schedule Quantity management. Assist in project coordination, reporting, and effort estimation for new initiatives. Qualifications & Skills 8+ years of experience in SAP Production Planning (PP) with expertise in Discrete Manufacturing & PP-REM. Proven experience in at least 2 full cycle SAP implementations and multiple support/rollout projects. Strong knowledge in Material Requirement Planning (MRP), BOMs, Routings, Scheduling, Work Centers, and Production Versions . Hands-on expertise in Order Types configuration, Plan-to-Produce cycle, Batch Management, and Scheduling . Good understanding of integration of PP with MM, SD, QM, PM . Excellent problem-solving, analytical, and communication skills. Ability to work in hybrid mode and collaborate effectively in a virtual team environment . Bachelor’s degree in Engineering/Science or related field (SAP Certification is an advantage).
The Integration Manager role requires 8 to 10 years of experience and is based in a remote setting with a minimum of 2 weeks per month spent in the office located in Pune, Mumbai, or Nagpur. As an Integration Manager, you will be responsible for leading and managing end-to-end integration projects across multiple platforms. Your hands-on project management experience in integration-based projects will be crucial as you manage the full lifecycle of integration, including planning, execution, deployment, and support. The ideal candidate must possess proven experience with Apigee as a primary requirement. Additionally, experience with SAP Integration Suite, Boomi, and/or MuleSoft is necessary. A strong understanding of integration architecture and API management, as well as experience with middleware platforms, will be key to success in this role. Desirable skills include experience with Microsoft APIM, stakeholder communication, and project coordination skills. If you have the relevant experience and skills, please share your profile with the expected rate for consideration.,
Job Title: Node.js Developer (Backend Developer) Location: Gurugram (Onsite) Employment Type: Contract (Immediate Joiners/Serving Notice Period) Experience Level: 5+ Years of Experience Key Responsibilities: Design, develop, and maintain scalable server-side solutions using Node.js, Express.js/NestJS . Build and manage RESTful APIs , microservices , and real-time communication with WebSockets . Collaborate closely with frontend, DevOps, QA, and product teams to ensure seamless delivery. Maintain high-quality code with best practices, code reviews, and proper documentation. Optimize performance, ensure security compliance , and manage API integrations. Support CI/CD processes and containerization with Docker . Contribute to architectural decisions and guide the team with technical insights. Required Skills & Qualifications: 5+ years of backend development experience, with at least 3 years in Node.js . Strong expertise in JavaScript (ES6+), asynchronous programming, and event-driven architecture . Hands-on experience with databases like MongoDB, PostgreSQL, or MySQL. Proficient in unit testing, TDD practices , and debugging. Experience with Docker and CI/CD pipelines . Familiarity with message queues (RabbitMQ, Kafka) is an added advantage. Strong command of Git and agile development workflows.
As a Power Platform Developer with expertise in Power BI & Power Pages, you will be responsible for leveraging your 5+ years of experience to develop impactful solutions. Your role will involve utilizing skills in Power Automate, Power Apps, Canvas, Power Pages, Power Portals, and Power BI Components to drive innovation and efficiency. Key responsibilities include demonstrating strong proficiency in Power Automate, Canvas Apps, and Power Portals. You will be expected to create compelling Power BI dashboards, utilize DAX for data analysis, and excel in data modeling techniques. Moreover, your solid grasp of data sources, connectors, and integration with Microsoft 365, SharePoint, and Dataverse will be crucial in delivering high-quality solutions. In addition to technical expertise, effective communication and problem-solving skills are essential for success in this role. You will collaborate with cross-functional teams to understand requirements, troubleshoot issues, and deliver solutions that meet and exceed expectations. If you are a motivated individual with a passion for leveraging the Power Platform to drive business outcomes, we encourage you to apply for this Fulltime opportunity based in Hyderabad. Join our team and be part of a dynamic environment where your skills will be valued and your contributions will make a significant impact.,
Job Title – Azure Solution Architect - IAAS/PAAS Location – Hyderabad/ Chennai/ Bengaluru (Hybrid) Experience – 10+ Years Employment Type – Fulltime Client – Sonata Software About the Role Microsoft for Startups helps innovative organizations realize their full potential by accelerating the adoption of Microsoft technologies. As part of this global initiative, we are seeking an experienced Azure Solution Architect with 10+ years of IT experience, specializing in Azure IaaS, Security, and Cloud Architecture. This role involves leading cloud transformation engagements, designing and implementing enterprise-grade solutions, and providing expert technical guidance to clients. The ideal candidate will be a hands-on technologist, trusted advisor, and thought leader who can bridge business needs with Microsoft Azure capabilities. Key Responsibilities • Lead the architecture, design, and implementation of complex Azure solutions across enterprise environments. • Develop solution blueprints, architecture diagrams, and technical specifications for cloud transformation journeys. • Collaborate with stakeholders to translate business requirements into secure, scalable, and high-performance cloud architectures. • Conduct workshops, advisory sessions, and training to enable clients’ cloud adoption strategy. • Provide technical leadership during migration projects, ensuring successful deployment and optimization. • Implement Azure Security best practices, governance frameworks, and disaster recovery strategies. • Perform cost optimization assessments to maximize ROI on cloud investments. • Mentor and coach junior team members (L100 & L200), guiding them on Azure certifications and technical excellence. • Serve as a trusted advisor, driving adoption of new Azure features, functionalities, and competitive technologies. • Maintain customer satisfaction by delivering solutions in time-bound scenarios and building long-term client relationships. • Contribute to internal knowledge base and provide insights into customer trends and technical challenges. Qualifications & Skills • Bachelor’s Degree in Computer Science, Engineering, or related field. • 10+ years of IT industry experience, with at least 5+ years in Azure solution architecture & consulting. • Proven expertise in: • Azure IaaS solutions and Enterprise Infrastructure Management. • Azure Security principles, Governance, and Compliance frameworks. • Containerization technologies and Kubernetes on Azure. • Identity and Access Management (IAM) in Azure. • Experience in managing large-scale databases on Azure (preferred). • Hands-on experience with cloud deployment tools and CI/CD pipelines. • Certifications (mandatory/preferred): • Microsoft Certified: Azure Solutions Architect Expert • Microsoft Certified: Azure Administrator Associate • MCSE/MCSD (preferred)
Job Title: Project Manager (Microsoft Dynamics 365 Finance & Operations) Location: Hyderabad (Hybrid) Experience Required: 8+ Years Notice Period: Immediate Joiners Preferred Description: We are actively seeking a dynamic and experienced Technical Project Manager (D365 F&O) to lead and drive Microsoft Dynamics 365 Finance & Operations (F&O) implementations and rollouts. The ideal candidate will bring a robust mix of technical expertise, hands-on delivery experience, stakeholder engagement, and a proven track record of managing ERP transformation programs in complex enterprise environments. Please let us know if you are interested for this opportunity and share your profile. Key Responsibilities: Project Leadership & Delivery: Oversee end-to-end project lifecycle management of D365 F&O implementation, upgrade, or rollout projects—from initiation through go-live and support. Stakeholder Collaboration: Engage and liaise effectively with business users, internal teams, functional/technical consultants, and third-party vendors to ensure smooth communication and aligned expectations. Business Analysis & Solutioning: Lead requirement gathering sessions, perform fit-gap analysis, and validate business processes against Dynamics 365 capabilities. Translate business needs into functional solutions and documentation. Timeline & Risk Management: Monitor project progress, manage scope and budget, track deliverables and deadlines, and proactively mitigate risks and issues. Change Management & Training: Drive user adoption by coordinating User Acceptance Testing (UAT), creating training plans and materials, and leading change management initiatives. Post-Go-Live Support: Ensure seamless post-implementation support, stabilization, and knowledge transfer to client teams. Required Skills & Qualifications: Minimum 8+ years of overall experience , with at least 5+ years in technical roles within Microsoft Dynamics 365 F&O (previously AX). Strong understanding of Finance and/or Supply Chain Management (SCM) modules within Dynamics 365 F&O. Hands-on experience in managing full lifecycle ERP projects —including scoping, planning, design, implementation, testing, training, and support. Demonstrated ability to work in agile/hybrid delivery models , managing cross-functional teams. Proven skills in project planning, budgeting, stakeholder coordination , and executive reporting . Excellent communication, documentation , and interpersonal skills . PMP or PMO (Certifications Must).
Job Title – Senior Prompt Engineer (Embedded) Department – Innovation / AI Engineering Location – Mumbai Goregaon (Hybrid 3 Days) Experience – 5+ years Notice Period – Immediate Joiner Overview Our client—a prominent asset management firm—is enhancing its AI-driven innovation strategy by embedding prompt engineering expertise directly within its investment and operations teams. They seek a Senior Prompt Engineer who will serve as the critical link between investment professionals and the central AI engineering group. In this role, you will help develop domain-specific large language model (LLM) applications that deliver tangible business value (such as more effective due diligence and improved portfolio optimization) while aligning with robust risk and governance standards. Key Responsibilities • Translate complex investment and operational challenges into clear, effective prompts for LLMs. • Collaborate with enterprise architects and technical leads to integrate key data sources. • Leverage user feedback and performance metrics to continuously refine prompt strategies. • Establish and manage a centralized prompt repository with governance and traceability. • Develop and deliver training sessions to equip teams with prompt engineering skills. • Identify and deploy tools to automate prompt generation and refinement. • Run pilot projects in parallel with existing processes to ensure risk-managed innovation. • Engage with investment, operations, and AI teams to align technical solutions with business needs. Qualifications & Skills • Demonstrated experience in prompt engineering, AI development, or related LLM-based roles. • Minimum of three years of Python development and scripting experience (basic scripting is sufficient). • Proven ability to translate complex business challenges into technical solutions. • Strong understanding of LLMs, prompt optimization, and enterprise integration. • Excellent communication and collaboration skills with cross-functional teams. • Advanced degree in Computer Science, Engineering, or a related field (preferred). • Experience in financial services or asset management (highly advantageous).
Job Description: Develop catalog items, workflows, and integrations in the ServiceNow platform. Support configuration updates and assist in delivering automation projects for digital service operations. Tools & Platforms: ITSM, HRSD, Flow Designer, FSM, EC Pro Key Responsibilities: Configure catalog items, UI policies, notifications, and approval flows. Write scripts using the Glide API to automate form behaviour and background logic. Support integration tasks involving REST APIs or data imports. Participate in Agile ceremonies, sprint planning, and QA testing. Contribute to documentation, versioning, and user guides. Qualifications: 6+ years in ServiceNow application development. Proficiency in JavaScript and Flow Designer. Experience with ITSM and HRSD modules. Familiarity with REST API integrations and common script includes. Strong collaborative and troubleshooting skills.
Location: Remote Employment Type: Full-time Experience Required: 5+ years Availability: Immediate Application Admin Lead – Employee Messaging & Services Job Description: Manages enterprise messaging platforms and internal broadcast tools. Leads transitions, ensures compliance, and coordinates platform enhancements. Tools: Google Workspace, M365, Staff base, Twilio, SendGrid Key Responsibilities: Lead transitions, KT, and policy enforcement for messaging tools. Administer calendar/email configurations, aliases, and directories. Oversee Staff base content workflows and API integrations. Manage SendGrid and Twilio-based messaging systems. Ensure platform compliance, audit readiness, and policy documentation. Maintain SLAs, runbooks, and support SOPs. Coordinate escalations with vendors and internal IT. Qualifications (Enriched): 5+ years of experience administering enterprise communication platforms, including Google Workspace and Microsoft 365. In-depth understanding of Gmail/Outlook admin controls, security settings, SPF/DKIM/DMARC configuration, and MDM enforcement. Skilled in managing shared drives, group policies, retention policies, delegated access, calendar federation, and hybrid setup support. Experience administering internal broadcast tools such as Staff base, with editorial workflows, audience segmentation, publishing governance, and analytics dashboards. Proficient in Twilio/SendGrid API-based email and SMS communication configuration, permission scoping, and event/webhook monitoring. Knowledge of compliance operations: legal holds, audit trails, SOC2/ISO/ITGC reporting requirements. Ability to write and maintain robust SOPs, escalation matrices, KB articles, and onboarding manuals. Proven ability to lead incident resolution across multi-vendor setups and document RCAs for broadcast/email failures.
Job Title – Lead – ServiceNow Platform Location – Remote Employment Type – Fulltime Experience – 7+ years Notice Period – Immediate Joiner Job Description: Leads ServiceNow administration across modules like ITSM, HRSD, and FSM. Coordinates platform transitions, automations, stakeholder alignment, and metrics reporting. Tools: ITSM, HRSD, ITOM, ITAM, CMDB, Workplace Service Delivery, Field Service, Flow Designer, EC Pro Key Responsibilities: • Lead ServiceNow KT, system audits, and configuration governance. • Design and optimize catalog items, forms, and access roles. • Partner with HR, Facilities, and IT on cross-functional workflows. • Identify automation gaps and streamline service delivery. • Track module usage, ticket SLAs, and workflow effectiveness. • Ensure platform readiness for audits and stakeholder updates. • Liaise with vendors for support and roadmap planning. Qualifications: • 7+ years administering the ServiceNow platform across ITSM,ITAM,ITOM, CMDB, HRSD, FSM, Workplace Delivery, and EC Pro. • Deep knowledge of ServiceNow Flow Designer, business rules, client/server scripts, and ACLs. • Proficient in creating and managing catalog items, approval workflows, dynamic forms, and SLAs. • Experience integrating ServiceNow with third-party systems (e.g., identity platforms, facilities systems). • Skilled in metrics setup: ticket volumes, deflection rates, module usage, and SLA performance. • Demonstrated experience leading ServiceNow instance upgrades, patch management, and clone processes. • Familiarity with domain separation, scoped apps, data import/export sets, and UI policies. • Strong in stakeholder engagement: collaborating with HR, IT, and Facilities to define and streamline service workflows. • Proven track record in preparing for audits, managing compliance documentation, and training L1/L2 teams.