Senior Corporate Trainer (Communication & Behavior)

7 - 11 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Communication & Behavioral Skills Trainer, you will play a vital role in enhancing the professional effectiveness of employees by delivering high-quality communication programs for early-career and lateral hires. Your focus will also include designing behavioral capability initiatives to strengthen managerial readiness, build trust, enhance customer experience, and foster credibility. Your key responsibilities will involve designing and delivering structured communication programs covering spoken, written, and virtual communication. You will facilitate engaging sessions to improve clarity, assertiveness, business communication, and client readiness. Utilizing role-plays, simulations, feedback, and assessments, you will ensure effective learning reinforcement and drive behavior change. Tailoring training based on role expectations, business requirements, and learner feedback will be crucial in your role. In the realm of Behavioral Capability Development, you will be tasked with creating and leading learning programs on topics such as driving customer experience through effective communication, building trust and credibility, stakeholder communication, professional presence, business etiquette, and executive presence. Customizing these programs to cater to early-career professionals and emerging leaders will be essential. Furthermore, you will provide support for managerial readiness by contributing to foundational people-manager development programs and collaborating with business stakeholders to incorporate behavioral skills into leadership development pathways. The ideal candidate for this role will possess a minimum of 6-8 years of experience in delivering soft skills and behavioral programs. You should demonstrate a strong command of English, modeling clear, confident, and professional communication. As a well-groomed, polished, and confident facilitator with a natural presence and elegance, you will be adept at building rapport with diverse learners, ranging from campus hires to senior professionals. Comfort with delivering training in both virtual and in-person formats is necessary, and certification in behavioral tools such as DISC and MBTI would be advantageous. Personal attributes that are highly valued for this role include being passionate about helping individuals grow and present their best selves, being agile and collaborative to adapt quickly to changing business needs, and maintaining a high standard of professionalism and influence.,

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