Senior Consultant | SAP CRM | | SAP

Deloitte Consulting

5 - 10 years

10 - 15 Lacs

bengaluru

Posted:3 hours ago| Platform:

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Skills Required

computer science data migration sap testing tools sap crm consulting agile presales test cases middleware

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead requirements gathering, solution design, and functional configuration for
SAP CRM
,
PRM
,
MDM
, and Middleware components. Collaborate with business stakeholders to translate business needs into SAP functional specifications and system configurations.
Configure and customize SAP CRM modules including Marketing, Sales, Service, and Interaction Center.

Implement and support
SAP Partner Relationship Management (PRM)
processes and workflows.
Design and support
SAP Master Data Management (MDM)
solutions to ensure data quality, governance, and synchronization across systems.
Work with technical teams on middleware (SAP PI/PO, CPI, or other integration tools) to ensure seamless data exchange and process integration.
Support testing activities including creation of test cases, conducting functional and integration testing, and resolving defects.
Assist in data migration, cutover planning, and post-go-live support.
Provide functional training and documentation to clients and end-users.
Stay updated with the latest SAP CRM, PRM, MDM, and Middleware innovations and best practices.
Participate in pre-sales activities by contributing functional expertise to proposals and presentations.

Qualifications and Skills:

Bachelor s degree in Business, Information Systems, Computer Science, or related field.
5+ years of experience
in SAP CRM, PRM, MDM, and Middleware functional consulting.
Strong functional knowledge of SAP CRM modules: Marketing, Sales, Service, and Interaction Center.
Hands-on experience with
SAP Partner Relationship Management (PRM)
configuration and business processes.
Experience in SAP Master Data Management (MDM) concepts, data governance, and implementation.
Familiarity with SAP middleware technologies such as
SAP Process Integration (PI/PO)
,
SAP Cloud Platform Integration (CPI)
, or other enterprise integration tools.
Understanding of SAP CRM and MDM data models, business workflows, and integration points.
Experience working in Agile or Waterfall project methodologies.
Strong analytical, problem-solving, and communication skills.

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